# Senior Director, Program Management, VCA-X

**Company**: Visa
**Location**: Bengaluru, IN
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Finance

**Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/IN---Bengaluru-India/Senior-Director--Head-of-Program-Management--VCA-X--Program-Portfolio-Management-and-Consulting-_REF088840W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_caf0c3c9-d13

## Description

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, driving tangible, impactful results for clients. The Senior Director, Program Management, VCA-X will build and lead the integrated delivery engine that enables VCA-X to operate and scale globally.

The role involves establishing the operating disciplines, planning processes, governance mechanisms, and delivery-management practices required to support VCA-X. This includes translating approved opportunities into executable delivery plans, orchestrating capacity and mobilization, and ensuring delivery commitments are realistic, transparent, and achievable.

Key responsibilities include:

- Establishing and continuously improving the delivery lifecycle, governance mechanisms, decision rights, and operating disciplines required to support VCA-X at scale.

- Translating the VCA-X operating model into practical ways of working across Regions, Practice Areas, and delivery teams.

- Driving continuous improvement through operational learning, performance data, and delivery insights.

- Maintaining an integrated view of opportunities, commitments, resource requirements, and capacity constraints.

- Supporting prioritization and investment decisions by providing visibility into delivery feasibility, trade-offs, and resource implications.

- Translating approved work into executable portfolio, mobilization, and delivery plans.

- Orchestrating integrated capacity planning and staffing coordination across Specialist, Consulting, Analytics, and Engineering teams.

- Monitoring portfolio and engagement health, identifying risks, constraints, and delivery challenges early.

- Coordinating resolution of issues requiring alignment across teams, functions, or geographies.

- Establishing performance measures and management routines that improve predictability, throughput, and scalability.

- Building strong partnerships with Regional VCA leadership, Practice Areas, AI Build Team, and other stakeholders.

- Providing leadership with clear visibility into commitments, constraints, decisions, and required interventions.

- Establishing and managing a portfolio of external delivery and specialist partners that augment VCA-X capacity, accelerate capability development, and support efficient scaling across Regions and use cases.

- Building, developing, and leading a high-performing Program Management organization.

The ideal candidate will have 18+ years of experience in program management, consulting operations, professional-services delivery, transformation, or related fields, with a Master's degree or equivalent advanced qualification in a quantitative, technical, or business discipline.

## Skills

### Required
- program management
- consulting operations
- professional-services delivery
- transformation
- portfolio management
- delivery governance
- resource planning
- operational performance management

### Nice to have
- AI-enabled delivery models
- digital transformation
- large-scale operational change initiatives
- payments
- financial services
- adjacent industries

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Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/IN---Bengaluru-India/Senior-Director--Head-of-Program-Management--VCA-X--Program-Portfolio-Management-and-Consulting-_REF088840W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)