# Floor Lead (Retail) (Part-time)

**Company**: Mejuri
**Location**: Chestnut Hill, Massachusetts
**Work arrangement**: onsite
**Job type**: part-time
**Salary**: $22 - $25 per hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://job-boards.greenhouse.io/mejuri/jobs/4695835006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ca924e2c-5dd

## Description

The Floor Lead plays a pivotal role on our store leadership team, driving the success of the store by upholding exceptional customer service standards, fostering team development, and ensuring seamless execution of daily operations.

Responsibilities:

- Lead by example and validate the quality of the in-store customer experience

- Maximize results and achievement of Key Performance Indicators (KPIs)

- Ensure positive customer experience and promotion of services offerings

- Participate in inventory management and cycle counts

- Support in maintaining organizational integrity of the back of house

- Proficient in using point-of-sale systems and inventory management software

- Support in mitigating internal, external, and administrative loss of product

- Participate in identifying and escalating opportunities, gaps, risks, and roadblocks

- Participate in the maintenance of Mejuri's brand standards of visual presentation, cleanliness, and functionality

- Support with validating the integrity of all display forms, graphics, furniture, and decor items

- Participate in coaching and informing all store team members on updates or changes to Visual Merchandising standard practices

- Participate in ensuring that Mejuri brand standards of visual presentation, cleanliness, and functionality are upheld

- Flag, identify, and action any inefficiencies

- Participate in the successful integration of new talent to our store teams

- Validate the regular and accurate assessment of our people against performance review criteria and KPIs

- Build healthy relationships with our people and establish a positive and engaging work environment

- Adhere to and validate our policies and compliance practices

Requirements:

- Experience in a high-volume retail environment

- Adaptable with the ability to think creatively and quickly

- Excellent organization and analytical skills

- Critical thinking ability to identify potential challenges and develop action plans

- Ability to stand for 8 hours, lift up to 50 lbs

- Must be able to work evenings, weekends, and holidays

Benefits:

- Paid sick days

- Monthly retail bonus program

- Regular feedback via performance reviews

- A robust in-house retail learning program

- Generous product discount

## Skills

### Required
- customer service
- inventory management
- point-of-sale systems
- analytical skills
- critical thinking

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/mejuri/jobs/4695835006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)