# Marketing Operations Program Manager, APAC

**Company**: Stripe
**Location**: Singapore
**Experience**: senior
**Job type**: full-time
**Category**: Marketing
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/stripe/jobs/8176256?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ca846b1a-d2e

## Description

Stripe is seeking a Marketing Operations Program Manager to serve as the end-to-end marketing operations process owner for in-person and online events.

The Marketing Operations team is a group of marketing execution experts and systems thinkers focused on efficiency. They partner closely with Regional and Demand marketing, Growth, Martech, and creative teams to deliver scalable, high-impact campaigns across channels.

Responsibilities:

- Own end-to-end marketing operations for in-person and online events, from campaign intake through post-event reporting.

- Partner with Field Marketing, Demand Generation, Marketing Technology, and Sales to define operational plans, timelines, responsibilities, and success metrics.

- Manage audience strategy and campaign execution, including segmentation, registration, email, testing, launch readiness, and attendance tracking.

- Monitor registration and attendance, address risks and dependencies, and identify opportunities to improve conversion and engagement.

- Manage the accurate capture, validation, enrichment, and reconciliation of attendee and non-attendee data.

- Oversee lead scoring, classification, routing, nurture, sales notifications, and handoff within agreed service levels.

- Report on campaign performance, attendance, engagement, lead routing, sales follow-up, and pipeline impact.

- Identify and address process, data, and technology gaps by implementing scalable documentation and operating procedures that improve consistency and performance.

Requirements:

- 5+ years of experience in marketing operations, demand generation operations, event operations, or a related field.

- 3+ years of proven expertise in Marketo, with a strong track record of developing scalable programs and driving successful campaign outcomes.

- Proven track record of optimizing campaign and execution workflows within event and webinar platforms.

- Experience with audience segmentation, campaign workflows, lead management, and sales follow-up processes.

- Strong program-management skills, with the ability to manage timelines, dependencies, risks, and multiple concurrent events.

- Strong analytical and problem-solving skills, including experience using campaign data to identify issues and improve performance.

- Clear written and verbal communication skills and experience working across Marketing, Sales, and Technology teams.

- Attention to detail and the ability to operate effectively in a fast-paced environment with changing priorities.

- Experience integrating AI into scalable marketing operations workflow designs and streamline processes.

## Skills

### Required
- Marketo
- marketing operations
- demand generation
- event operations
- program management
- analytical skills
- problem-solving skills
- communication skills
- AI integration

### Nice to have
- technology sector
- financial services
- high-growth company
- marketing automation
- adaptive skills
- offshore production team management

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/stripe/jobs/8176256?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)