# Head, Merchant Acquisition

**Company**: Grab
**Location**: Singapore
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Grab/744000150928267-head-merchant-acquisition?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ca71129a-be9

## Description

We are looking for a leader to head our merchant acquisition efforts to drive the next phase of commercial growth. This high-impact role calls for a strategic, hands-on leader who can shape the sales strategy, build a high-performing organisation, and create a predictable, scalable revenue engine.

The ideal candidate combines rigorous commercial discipline with the versatility to develop go-to-market plans, mentor sales leadership, optimise pipeline performance, and lead complex negotiations with strategic merchants.

Working closely with senior leadership and cross-functional teams, you will translate business priorities into clear commercial plans, strengthen sales effectiveness, and unlock new growth opportunities across the entire Grab ecosystem.

**Critical Tasks:**

- Commercial Strategy & Growth: Define and execute a long-term merchant acquisition strategy spanning GrabFood, GrabMart, GrabFin, and Omnicommerce , with accountability for growing merchant count, driving GMV, and maximising product adoption across the whole Grab ecosystem.

- Sales Leadership & Capability Development: Lead, mentor, and scale a team of Sales Managers, building a culture of high performance, accountability, and consultative selling.

- Forecasting & Pipeline Management: Establish rigorous forecasting and pipeline management discipline across the team , holding Sales Managers accountable for forecast accuracy, pipeline health, and timely course-correction based on market signals and execution reality.

- Stakeholder & Cross-functional Alignment: Build and maintain cross-functional alignment with Business Units, Marketing, Operations, and Finance, uniting stakeholders around core commercial priorities and navigating trade-offs with sound judgment.

**Qualifications:**

- 12+ years of progressive sales experience, including at least 5 years in a senior sales leadership role, with a proven track record of building and scaling high-performing commercial teams and consistently delivering against ambitious revenue targets.

- Extensive experience managing multiple sales teams, customer segments, products, and commercial channels.

- Strong background in developing and executing sales and go-to-market strategies.

- Proven ability to coach and develop sales managers and build a strong leadership bench.

- Experienced leading complex negotiations and managing relationships with strategic or enterprise merchants.

- Strong commercial and analytical capabilities, with the ability to use data to drive decisions and performance.

**Benefits:**

- Term Life Insurance and comprehensive Medical Insurance.

- GrabFlex: create a benefits package that suits your needs and aspirations.

- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.

- Confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

- FlexWork arrangements such as differentiated hours.

## Skills

### Required
- sales leadership
- commercial strategy
- go-to-market planning
- pipeline management
- stakeholder alignment

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Grab/744000150928267-head-merchant-acquisition?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)