# Forward Deployed Engineer

**Company**: Fin, now part of Salesforce
**Location**: San Francisco, California
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $180,000 - $200,000
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/intercom/jobs/8201208?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ca39cfdc-095

## Description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

As a Forward Deployed Engineer, you'll work hands-on with some of Fin's most strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions.

## Responsibilities

- Drive adoption of Fin by helping prospects unlock the power of our AI capabilities to automate and scale their support operations.

- Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin.

- Work hands-on with customers' technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion.

- Collaborate closely with Sales, Success, and Product teams to ensure seamless customer experiences, successful project delivery, and actionable product feedback.

- Contribute to the evolution of the Forward Deployed Software Engineering function by codifying best practices and sharing insights from customer engagements to help the team scale and grow.

## Requirements

- Strong engineering background, preferably in fields such as Computer Science, Mathematics, Software Engineering or Physics.

- Experience building a SaaS product with real-world usage.

- Interest in AI/ML and ability to quickly build a strong understanding of novel problems, capabilities, and architectures.

- Strong cross-functional collaboration skills, with the ability to navigate organizational boundaries and bring people together to achieve the best outcomes.

- Strong coding skills, with deep knowledge of at least one high-level programming language.

- Ability to prototype and ship software quickly, while maintaining a high bar for quality and a clear focus on business goals and outcomes.

- Proficiency in using and writing REST APIs to integrate systems effectively.

- Strong communication skills, with the ability to adapt depth and detail as needed.

- Willingness to travel and work on-site with customers to build strong relationships and develop a deep understanding of their needs.

## Benefits

At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future.

## Skills

### Required
- Computer Science
- Mathematics
- Software Engineering
- Physics
- AI/ML
- SaaS
- REST APIs
- JavaScript
- Python
- Ruby

### Nice to have
- former founders
- early startup engineers

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/intercom/jobs/8201208?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)