# Fulfillment Operations Team Leader

**Company**: Target
**Job type**: full-time
**Salary**: $25.50 - $43.35 per hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/10500-Campus-Way-S-Upper-MarlboroMD-20774-1309/Fulfillment-Operations-Team-Leader_R0000453381?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ca2a3f2b-d54

## Description

The Fulfillment Operations Team Leader role at Target involves leading a team to ensure guests receive their desired products efficiently and effectively. The role requires delivering guest experience commitments, reviewing metrics to identify improvement opportunities, and demonstrating a service culture that prioritises the guest experience.

Responsibilities:

- Consistently deliver guest experience commitments

- Ensure every team member understands and consistently delivers on Target's guest experience commitments

- Actively observe and provide feedback to team members

- Review area guest, financial, and team outcome metrics to identify opportunities for improvement

- Demonstrate a service culture that prioritises the guest service experience

- Lead your team and drive fulfilment goals

- Utilise workload planning tools to ensure team completes all scheduled workload

- Review all fulfilment reporting to identify gaps and develop a plan to resolve

- Create daily plans for your team

- Be an expert of operations, accuracy, process, and efficiency

- Enable efficient delivery to guests by leading pickup and ship from store workload

- Evaluate and recommend candidates for open positions

- Establish clear goals around quality, accuracy, and timeliness and hold team members accountable

- Ensure the team is following food safety guidelines

- Ensure supplies are ordered timely and stocked

- Follow all safe and secure training and processes

- Occasionally assume store-level leadership on duty responsibilities

- Demonstrate inclusivity by valuing diverse voices and approaches

- Always demonstrate a culture of ethical conduct, safety, and compliance

- Lead and demonstrate a safety culture

- Model the execution of physical security processes

- Support merchandise protection strategies

- Lead and demonstrate a culture of executing all best practices

- Address all store emergency and compliance needs

- Support guest services

Requirements:

- High school diploma or equivalent

- Must be at least 18 years of age or older

- Previous retail experience preferred, but not required

- Lead and hold others accountable

- Learn and adapt to current technology needs

- Work independently and as part of a team

- Manage workload and prioritise tasks independently

- Welcoming and helpful attitude toward all guests and other team members

- Effective communication skills

Benefits:

- Comprehensive health benefits and programs

- 401(k)

- Employee discount

- Short-term disability

- Long-term disability

- Paid sick leave

- Paid national holidays

- Paid vacation

## Skills

### Required
- leadership
- communication
- problem-solving
- time management
- teamwork

### Nice to have
- retail experience
- previous leadership experience

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Source: [Apply at target.wd5.myworkdayjobs.com](https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/10500-Campus-Way-S-Upper-MarlboroMD-20774-1309/Fulfillment-Operations-Team-Leader_R0000453381?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)