# Nursing Assistant Call Center

**Company**: IQVIA
**Location**: Bogota
**Work arrangement**: onsite
**Job type**: full-time
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Bogota-Colombia/Aux-Enfermera-Call-Center_R1579229?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/nursing-assistant-call-center-c9fff5f8-ba5/

## Description

Join IQVIA, The Human Data Science Company, and be part of a large project with a major multinational pharmaceutical company.

We are seeking a Nursing Assistant to work in our Call Center, providing patient support and services. As a Nursing Assistant, you will be responsible for:

- Profiling patients upon entry into the Patient Support Program (PSP)

- Conducting telephone follow-ups with patients at least twice a month

- Identifying barriers to treatment and generating informed consent for new patients

- Scheduling fieldwork or telephone contacts with nurses based on patient needs

- Activating laboratory test vouchers and generating alerts for access barriers

- Reporting adverse events and quality problems

- Providing additional support to patients and the field team as needed

Requirements:

- Technical or technological degree in Nursing or Public Health

- At least one year of experience in patient treatment and adherence programs in the healthcare sector

- Strong communication and customer service skills

- Ability to work in a call center environment

- Location: Bogota (100% onsite from office)

IQVIA is committed to integrity in our hiring process and maintains a zero-tolerance policy for candidate fraud.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Nursing
- Communication
- Customer Service
- Call Center

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Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Bogota-Colombia/Aux-Enfermera-Call-Center_R1579229?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)