# Account Management Manager

**Company**: Mastercard
**Location**: Guatemala
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Guatemala/Account-Management-Manager_R-294556?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/account-management-manager-c9b2baa5-79e/

## Description

We are seeking an Account Manager to join our team in Guatemala, with responsibility for Guatemala, Honduras, and El Salvador. As part of a regional account, the role will focus on local execution, translating regional account strategy into actionable market plans, and driving expansion in Guatemala.

Responsibilities:

- Lead and manage customer relationships across organisational levels and business lines

- Partner with customers to deliver customised solutions and comprehensive consulting support for Mastercard products and services

- Manage the account pipeline across the three markets in alignment with regional strategic priorities

- Deliver against sales and net revenue targets in a fast-paced, matrix organisation

- Develop and expand relationships at all levels of the client organisation

- Design strategies, messaging, and proposals for customers

- Analyse the customer's business through profitability modelling, financial forecasting, and competitive analysis

- Develop and implement sales plans, including business development, marketing, and product management

- Partner with customers to establish, execute, and report progress against annual business plans

- Lead projects and cross-functional initiatives, coordinating with market teams across Guatemala, Honduras, and El Salvador

- Identify and recommend products to enhance the customer's profitability

- Act as an expert on Payments and the market landscape in Guatemala and the broader Northern Triangle

- Travel as needed across Guatemala, Honduras, and El Salvador

Requirements:

- Minimum of 4 years' experience in Sales and Account Management

- Bachelor's degree required, Master's preferred

- Strong communication skills and dynamic speaking abilities

- Deep knowledge of the payments ecosystem, key players, and fundamentals of customer experience journey

- Strong financial acumen and ability to develop complex business cases

- Demonstrated expertise and success leveraging payments products, global payment network rules, and services

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## Skills

### Required
- payments
- account management
- sales
- financial analysis
- communication

### Nice to have
- Mastercard products and services
- payments ecosystem
- customer experience journey

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Guatemala/Account-Management-Manager_R-294556?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)