# Private Patient Sales Advisor (12 Month Contract)

**Company**: Spire Healthcare
**Location**: United Kingdom
**Job type**: contract
**Category**: Sales
**Industry**: Healthcare

**Apply**: https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/28450?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c9ae9d6b-2b6

## Description

Spire Healthcare is recruiting a Self-Pay Advisor to join our Patient Support Centre Sales team based in Seaham. This is an excellent opportunity for someone with strong customer service skills to begin or develop a career within private healthcare. Full training will be provided. This is initially a fixed term contract for 12 months.

The Self-Pay Advisor is responsible for managing self-pay patient enquiries and converting warm leads into confirmed appointments, delivering a high standard of service while working towards agreed performance targets.

The Patient Support Centres provide clinically aligned administrative services across inpatient admissions, outpatient activity and self-pay pathways. The service supports the effective management of patient enquiries and booking processes on behalf of the hospitals it serves, ensuring accuracy and a high standard of patient experience.

Key Responsibilities:

- Manage self-pay patient enquiries via telephone, email and online platforms

- Handle enquiries from initial contact through to appointment booking

- Convert warm leads into appointments and sales to meet KPI targets

- Deliver a high standard of customer service in line with private healthcare expectations

- Manage and prioritise your own workload effectively

- Use multiple systems to support enquiry handling and booking processes

- Promote Spire's Values and Purpose, contributing to a culture of service excellence

- Build positive relationships through clear and effective communication

About You:

- Strongly target-driven with a customer-focused approach

- Confident using a range of systems and technology

- Enjoy working in a fast-paced, collaborative team environment

- Strong communication and interpersonal skills

- Able to work effectively within a hub while supporting a national sales framework

Working Hours: 37.5hrs per week, worked across Monday to Friday between 8:00am and 7:00pm. Saturday: 9:00am – 4:00pm (as required)

What to expect during the selection process:

- Stage 1: Online Assessments (20 mins)

- Stage 2: Video Interview (20 mins)

- Stage 3: Face-to-Face Interview

Benefits:

- 35 days annual leave inclusive of bank holidays

- Competitive pension with flexible retirement options

- 'Spire for You' benefits platform with cashback and discounts

- Free Bupa health screening

- Private medical insurance

- Life assurance

## Skills

### Required
- customer service
- communication
- interpersonal skills
- target-driven
- organisational skills

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Source: [Apply at elij.fa.em2.oraclecloud.com](https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/28450?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)