# Quality Governance Specialist

**Company**: Diageo
**Location**: Kumbalgodu
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Manufacturing

**Apply**: https://diageo.wd3.myworkdayjobs.com/en-US/Diageo_Careers/job/Kumbalgodu-India/Asst-Manager---Quality_JR1131167?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c924c134-2be

## Description

Diageo is seeking a Quality Governance Specialist to join their Supply Chain & Manufacturing team.

As a Quality Governance Specialist, you will play a crucial role in ensuring the quality and food safety standards across assigned manufacturing sites.

**Key Responsibilities:**

**A. Regional Quality Governance**

- Support implementation and governance of Quality and Food Safety standards across assigned manufacturing sites.

- Monitor and review site Quality performance against defined regional KPIs, standards, and objectives.

- Support periodic Quality performance reviews with Unit Quality and manufacturing leadership teams.

- Support deployment of Regional and Corporate Quality initiatives at site level.

**B. Quality Performance & Data Analytics**

- Analyse regional Quality data, consumer complaints, deviations, audit findings, process performance, and Quality KPIs.

- Develop and maintain appropriate dashboards, reports, and management summaries for Regional Quality reviews.

- Use data and trend analysis to identify emerging risks and prioritise improvement opportunities.

- Track Quality improvement plans and evaluate the effectiveness and sustainability of actions.

**C. Problem Solving, RCA & CAPA**

- Support and lead investigations of significant or recurring Quality issues across manufacturing sites.

- Facilitate structured problem-solving using appropriate tools such as 5 Why, Fishbone, FMEA, DMAIC, Pareto, and CAPA.

- Review CAPA effectiveness and challenge inadequate or ineffective actions.

- Identify opportunities to replicate successful corrective actions across other sites.

**D. Quality Systems, Food Safety & Compliance**

- Support implementation, maintenance, and improvement of Quality and Food Safety Management Systems.

- Provide guidance to Unit Quality teams on Quality standards, procedures, regulatory requirements, and system expectations.

- Support internal, external, certification, customer, and corporate Quality audits.

- Monitor audit findings, action plans, closure, and effectiveness.

- Support Management of Change, risk assessment, deviation management, and Quality incident processes.

- Identify systemic compliance gaps and drive regional improvement actions.

**E. Site Support & Quality Improvement**

- Conduct periodic Quality assessments and site visits to evaluate Quality system effectiveness and implementation.

- Support sites in improving Quality maturity and capability.

**F. Consumer & Market Quality**

- Support investigation and resolution of significant market and consumer Quality complaints.

- Analyse market/retail Quality data to identify trends, recurring issues, and potential systemic risks.

- Ensure effective corrective and preventive actions are implemented for market Quality issues.

**Benefits:**

- Competitive Rewards and Benefits package

- Flexibility to manage your wellbeing and balance your priorities

- Opportunity to work with a diverse and talented team

**Requirements:**

- 4-7 years of experience in Food Technology/Chemical Engineering from FMCG & Beverage industry

- BSc/MSc in Food Tech, Biochemistry, Chemistry, BE/B.Tech M.Tech- Food Tech

## Skills

### Required
- Food Technology
- Chemical Engineering
- Quality Management
- Food Safety

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Source: [Apply at diageo.wd3.myworkdayjobs.com](https://diageo.wd3.myworkdayjobs.com/en-US/Diageo_Careers/job/Kumbalgodu-India/Asst-Manager---Quality_JR1131167?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)