# Staff Experience Designer

**Company**: Instacart
**Location**: United States - Remote
**Work arrangement**: remote
**Experience**: staff
**Job type**: full-time
**Salary**: $194,000-$246,000
**Category**: Design
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/instacart/jobs/8084089?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c9212dec-26d

## Description

At Instacart, we're transforming the grocery industry by making it easier for people to get the food they love. We're looking for a Staff Experience Designer to join our team and help us create a seamless online grocery shopping experience.

As a Staff Experience Designer, you will lead the design of end-to-end experiences across multiple touchpoints, including app and web. You will work closely with cross-functional teams, including Product, Engineering, Marketing, Brand, Data Science, and Research, to drive business outcomes and strengthen customer trust.

Your responsibilities will include:

- Leading experience design briefs across all surfaces and modalities

- Crafting narratives, naming, and value propositions for experiences and features

- Defining and owning experience frameworks that map key journeys

- Shaping content, hierarchy, and information architecture across surfaces

- Codifying experiential principles to guide user understanding and decision-making

- Using AI-assisted prototyping and concept development as part of your practice

- Designing for visual clarity, pacing, and density

- Working with Research to uncover insights about customer behavior and preferences

- Mentoring partners on experience-led thinking and advocating for cohesive, principle-driven experiences

To be successful in this role, you will need:

- 15+ years of experience designing consumer-facing digital products and experiences

- A strong track record of projects that demonstrate fluency and depth in at least two design languages

- Exceptional communication and storytelling skills

- Experience with design systems, AI-assisted prototyping, and Figma

- A passion for human-centered design and a deep understanding of customer needs

Preferred qualifications include:

- Experience designing for marketplaces, e-commerce, grocery, or membership/subscription products

- Familiarity with domains like meal planning, nutrition, and health goals

- Experience working within and evolving large-scale design systems

- Comfort working with distributed, cross-functional teams across time zones

## Skills

### Required
- Figma
- AI-assisted prototyping
- content design
- UX/product design
- visual design
- design strategy
- design research

### Nice to have
- Experience designing for marketplaces
- e-commerce
- grocery
- membership/subscription products
- meal planning
- nutrition
- health goals

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/instacart/jobs/8084089?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)