# Small Format Team Leader **Company**: Target **Job type**: full-time **Salary**: $25.25 - $42.95 per hour **Category**: Retail **Industry**: Retail **Apply**: https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/34-Cambridge-St-STE-145-BurlingtonMA-01803-4611/Small-Format-Team-Leader_R0000477067?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_c8f807a6-234 ## Description The starting pay range for this position per hour is $25.25 - $27.25, with a full pay range of $25.25 - $42.95 per hour. As a Small Format Team Leader at Target, you will be responsible for delivering exceptional guest service, customizing each experience, and anticipating guest needs. Key responsibilities include: - Consistently delivering guest experience commitments to create an Easy, Inspiring, and Friendly guest experience - Ensuring every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations - Actively observing and providing feedback, holding team members accountable while recognizing great guest experience moments - Reviewing area guest, financial, and team outcome metrics to identify opportunities, taking action to improve, and aligning team on the right behaviors and execution - Understanding sales goals, planning daily/weekly workload, and executing the same to deliver on department and store sales goals and guest engagement - Demonstrating a service culture that prioritizes the guest service experience - Enabling a consistent experience for guests by ensuring product is in stock, available, accurately priced, and signed on the sales floor - Being an expert of operations, accuracy, process, and efficiency - Managing incoming and outgoing products, maintaining stock levels, ensuring inventory accuracy, and executing product arrangement, pricing, and promotional signing processes - Assigning daily tasks to team members based on planned workload and guest traffic patterns - Helping lead team members in the backroom and sales floor areas, reviewing all reporting to identify gaps, and developing a plan to resolve - Enabling efficient delivery to guests by leading pick, pack, and ship fulfillment work - Evaluating candidates for open positions and developing a guest-centric team - Participating in team onboarding and learning - Closing knowledge and skill gaps through training and experiences - Establishing clear goals and expectations and holding team members accountable to expectations - Demonstrating inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences - Always demonstrating a culture of ethical conduct, safety, and compliance - Leading and demonstrating a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately - Modeling the execution of physical security processes to enhance the in-store security culture - Supporting merchandise protection strategies across the total store - Leading and demonstrating a culture of executing all best practices as outlined with team onboarding and learning - Assuming store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts - Addressing all store emergency and compliance needs - Supporting guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) Requirements: - Must be at least 18 years of age or older - High school diploma or equivalent - Previous retail experience preferred, but not required - Lead and hold others accountable - Learn and adapt to current technology needs - Work independently and as part of a team - Manage workload and prioritize tasks independently - Welcoming and helpful attitude towards all guests and other team members - Effective communication skills - Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes - Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed Benefits: - Comprehensive health benefits and programs - 401(k) - Employee discount - Short-term disability - Long-term disability - Paid sick leave - Paid national holidays - Paid vacation ## Skills ### Required - leadership - communication - problem-solving - time management - teamwork ### Nice to have - retail experience - previous leadership experience --- Source: [Apply at target.wd5.myworkdayjobs.com](https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/34-Cambridge-St-STE-145-BurlingtonMA-01803-4611/Small-Format-Team-Leader_R0000477067?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)