# Facilities Manager

**Company**: JLL
**Location**: Hong Kong, SAR, China
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Facilities & Maintenance
**Industry**: Real Estate

**Apply**: https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Assistant-Facilities-Manager_REQ541191?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c8c0f4bd-84d

## Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.

**Key Responsibilities**

- Oversee day-to-day facilities management operations, including workplace services, mailroom operations, meeting room management, event setup support, MEP coordination, and ensuring the smooth functioning of the workplace environment.

- Supervise and support the onsite facilities team, providing guidance, training, and performance oversight to ensure service excellence.

- Serve as the primary point of contact for internal stakeholders, external contractors, and service vendors to ensure timely and effective service delivery.

- Lead workplace experience initiatives to enhance employee engagement, guest experience, and overall workplace satisfaction.

- Manage meeting room operations and workplace amenities to ensure a seamless user experience.

- Maintain and monitor warehouse inventory, including asset tracking, storage management, and coordination of recycling or disposal of obsolete equipment and furniture.

- Conduct regular mailroom housekeeping and operational reviews to maintain a clean, organized, and efficient workspace.

- Coordinate preventive maintenance and repair activities with service providers and contractors to ensure facilities and equipment remain operational.

- Respond promptly to facility-related issues, incidents, and service requests while ensuring timely resolution and communication to stakeholders.

- Ensure compliance with health, safety, environmental, and workplace regulations while promoting a safe working environment.

- Assist in emergency preparedness planning, business continuity activities, and emergency response execution when required.

- Collaborate closely with cross-functional teams to support business operations, office moves, projects, and corporate events.

- Prepare and present regular operational reports, service metrics, performance analytics, and improvement recommendations to management.

- Identify opportunities to enhance operational efficiency, service quality, workplace experience, and cost-effectiveness.

**Requirements**

- Bachelor's degree in Facilities Management, Engineering, Business Administration, Property Management, or a related discipline.

- Minimum 5 years of experience in facilities management, workplace operations, corporate real estate, or a related field.

- Experience managing workplace services, mailroom operations, vendor management, and employee experience programs within a corporate environment.

- Strong stakeholder management skills with the ability to effectively communicate across all levels of the organization.

- Proven experience managing contractors, suppliers, and service providers to meet performance and compliance standards.

- Excellent organizational and multitasking skills with the ability to prioritize competing demands in a fast-paced environment.

- Strong problem-solving, analytical, and decision-making capabilities.

- Proficient in Microsoft Office applications, including Excel, PowerPoint, Outlook, and Word.

- Excellent verbal and written communication skills in English; additional regional language capabilities are an advantage.

## Skills

### Required
- Facilities Management
- Engineering
- Business Administration
- Property Management
- Microsoft Office
- Stakeholder Management
- Contractor Management
- Problem-solving
- Analytical Skills
- Communication Skills

### Nice to have
- Regional Language Capabilities

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Source: [Apply at jll.wd1.myworkdayjobs.com](https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Assistant-Facilities-Manager_REQ541191?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)