# Associate Director, Software Engineering (Knowledge & RAG Platform Engineering Lead)

**Company**: GCIO
**Location**: Guangzhou, Xian, Guangdong, Shaanxi
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612115237?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c8b47448-eaf

## Description

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering (Knowledge & RAG Platform Engineering Lead).

**Principal Responsibilities:**

- Act as a hands-on senior technical expert in knowledge intelligence and knowledge management, shaping architecture, technical direction, and implementation approach for an enterprise-grade knowledge platform.

- Lead the design and build of scalable platform capabilities across ingestion, extraction, enrichment, classification, knowledge asset management, discovery, reuse, governance, and controlled downstream consumption.

- Evaluate knowledge management, knowledge engineering, ontology/taxonomy, graph, and AI-assisted curation practices, and translate them into engineering standards, reusable patterns, reference architectures, APIs/SDKs, and runbooks.

- Lead workflows that extract, refine, summarise, classify, deduplicate, consolidate, and contextualise fragmented information into trusted, structured, traceable, and business-aligned knowledge assets.

- Architect and evolve ontology/taxonomy management, entity/relation extraction, entity resolution, graph modelling, graph traversal, lineage-aware context assembly, and graph-based reasoning support for AI and search scenarios.

- Establish mechanisms for ownership, validation, versioning, publishing, freshness monitoring, deprecation, retention, rollback, quality scoring, duplication/contradiction detection, and citation/provenance validation.

- Define SLOs/SLAs, observability, alerting, capacity planning, cost controls, incident response, troubleshooting playbooks, resilience patterns, and continuous production improvement for knowledge platform services.

- Partner with AI engineering, data platforms, cybersecurity, architecture, product, and domain SMEs to drive adoption, mentor engineers, review designs, unblock complex issues, and communicate trade-offs to senior stakeholders.

**Requirements:**

- Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Management, Data Engineering, AI, or a related technical discipline;

- 7+ years of hands-on engineering experience in backend, data, AI, knowledge, search, or enterprise information platforms.

- Proven experience as a senior technical IC or platform technical lead, owning architecture, engineering standards, design review, implementation quality, optimisation, and production readiness for complex platform capabilities.

- Deep knowledge of knowledge intelligence and management practices, including taxonomy/ontology design, metadata standards, knowledge refinement, lifecycle management, governance, lineage, and enterprise content operations.

- Hands-on experience with knowledge graph, semantic search, RAG, agentic AI, or data enrichment systems, plus strong engineering foundations in distributed systems, APIs, data pipelines, observability, CI/CD, Docker, and Kubernetes.

- Strong security, compliance, production, and stakeholder mindset, with the ability to adopt industry best practices, mentor engineers, influence cross-functional teams, and apply AI-native approaches to improve quality, productivity, and decision-making.

## Skills

### Required
- knowledge intelligence
- knowledge management
- taxonomy/ontology design
- metadata standards
- knowledge refinement
- lifecycle management
- governance
- lineage
- enterprise content operations
- knowledge graph
- semantic search
- RAG
- agentic AI
- data enrichment systems
- distributed systems
- APIs
- data pipelines
- observability
- CI/CD
- Docker
- Kubernetes

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612115237?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)