# Guest Experience Associate

**Company**: Sandbox VR
**Location**: Singapore
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Other
**Industry**: Technology

**Apply**: https://jobs.lever.co/sandboxvr/a3207adc-f985-42d2-82aa-5f13814ecaf5
**Canonical**: https://yubhub.co/jobs/job_c8a77409-237

## Description

Join us at Sandbox VR, the leading virtual reality experience provider, and help build the future of entertainment! As a Guest Experience Associate, you will be responsible for creating unforgettable moments for our guests.

Your key responsibilities will include:

- Greeting guests with energy and inviting them into an exciting, welcoming environment
- Guiding guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
- Proactively sharing offers (F&B, repeat visits, gift cards) to boost engagement

You will also be expected to be a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated, troubleshooting issues smoothly and providing real-time, light-hearted updates to guests.

In addition, you will be responsible for maintaining a spotless, high-energy store that meets Sandbox VR standards, sanitizing gear thoroughly and displaying materials/gift cards to brand expectations.

As a Shift Leader & Coach, you will open/close the store, manage daily audits, break schedules, and labor spend, run shift check-ins, coach in real time, and train new hires.

We are looking for someone who is egoless & coachable, adaptable & proactive, team-focused, reliable, physically able, and available to work weekends.

Benefits include paid sick time + 401(k) match, commuter benefits (transit + parking), referral bonuses + employee discounts, free VR sessions + guest review bonus.

## Skills

### Required
- Tech & Experience Expert
- Shift Leadership & Coaching
- Customer Service
- Communication
- Problem-Solving