# Assistant Relationship Manager

**Company**: Royal Bank of Canada
**Location**: Singapore, #26-01 ASIA SQUARE TOWER 1:SINGAPORE
**Experience**: mid
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/8-MARINA-VIEW-26-01-ASIA-SQUARE-TOWER-1SINGAPORE/Assistant-Relationship-Manager--Financial-Intermediaries--FIM--Desk_R-0000187566?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c8a17d55-4f1

## Description

Join Royal Bank of Canada's Financial Intermediaries (FIM) Desk as an Assistant Relationship Manager, where you'll serve as a critical operational and relationship bridge supporting our Financial Intermediaries and External Asset Managers (EAM) across Singapore and Hong Kong.

In this role, you'll operate within a distinctive triangular model: RBC provides custodial and banking services, EAMs retain investment decision-making authority, and their end clients access institutional-grade solutions. You'll be instrumental in delivering seamless, high-quality service while supporting the Head of FIM desk and enabling the growth of our relationship management team.

**Responsibilities**

- Client & Relationship Support

- Deliver comprehensive administrative and operational support to the Head of FIM desk and Relationship Managers, with particular focus on high-visibility and complex client engagements

- Process client requests and instructions, including trade execution and operational inquiries

- Act as the primary liaison between internal teams and external partners to ensure operational excellence and client satisfaction

- Client Onboarding & Lifecycle Management

- Coordinate end-to-end onboarding for new EAM and FIM clients, managing cross-departmental workflows across compliance, operations, and product teams

- Establish client files and facilitate knowledge transfer to relationship management teams

- Ensure regulatory compliance and adherence to MAS requirements throughout the onboarding process

- Operational Excellence

- Collaborate with Front and Back Office teams on trade processing, settlement, and operational matters

- Maintain detailed client documentation and knowledge management systems

- Support marketing initiatives, business prospecting activities, client communications, and seminar participation as needed

- Perform additional duties as assigned by senior management

**Requirements**

- Bachelor's degree or equivalent qualification

- Minimum 2-3 years of relevant experience in EAM/FIM banking, wealth management, or private banking roles

- Deep expertise in the FIM/EAM operating model and triangular relationship dynamics

- Comprehensive understanding of major asset classes: equities, fixed income, derivatives, and alternative investments (private equity, hedge funds, real assets)

- Solid working knowledge of MAS regulatory requirements for EAM onboarding, KYC/CDD standards, and source of wealth verification

- Proven track record of excellent administrative execution and attention to detail

- Strong interpersonal and communication skills

- Proficiency with MS Office Suite (Word, Excel, Outlook)

- CACS Paper 1 and 2 certification

- Demonstrated ability to work effectively as part of a team

**Nice-to-have**

- Avaloq system experience

- Proficiency in Mandarin/ Cantonese

**Benefits**

- A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation

- Leaders who support your development through coaching and managing opportunities

- Opportunities to work with the best in the field

- Ability to make a difference and lasting impact

- Work in a dynamic, collaborative, progressive, and high-performing team

- A world-class training program in financial services

## Skills

### Required
- Client Centricity
- Client Coverage
- Client Management
- Client Onboarding
- Client Services
- Customer Service
- Data Entry
- Data Gathering Analysis
- Desktop Tools
- Group Problem Solving
- Interpersonal Relationships
- Knowledge Organization
- Teamwork
- Time Management
- Word Processing Software
- Mandarin
- Cantonese

### Nice to have
- Avaloq system experience

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Source: [Apply at rbc.wd3.myworkdayjobs.com](https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/8-MARINA-VIEW-26-01-ASIA-SQUARE-TOWER-1SINGAPORE/Assistant-Relationship-Manager--Financial-Intermediaries--FIM--Desk_R-0000187566?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)