# Forward Deployed Engineer (FDE)

**Company**: Cisco
**Experience**: senior
**Job type**: full-time
**Salary**: $167,700.00 to $245,200.00
**Category**: Engineering
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/San-Francisco-California-US/Software-Engineer_2027875?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c89d2c6a-2d3

## Description

The Splunk Agent Resilience team at Cisco is looking for a Forward Deployed Engineer (FDE) to work at the intersection of software engineering, customer engagement, and product innovation. As a Forward Deployed Engineer, you will partner with enterprise customers to solve complex technical challenges while collaborating with internal Product and Engineering teams to improve the platform based on real-world customer needs.

**Your Impact** As a Forward Deployed Engineer, you will:

- Partner with enterprise customers to understand technical requirements and business goals.

- Design scalable AI solution architectures and guide customers through production deployments.

- Build integrations, prototypes, and reusable tools that accelerate customer success.

- Lead technical workshops, architecture discussions, and troubleshoot complex production issues.

- Collaborate with Product and Engineering teams to share customer feedback and influence future product enhancements.

- Create documentation, reusable best practices, and technical assets that benefit future deployments.

**Minimum Qualifications**

- Bachelor’s degree in Computer Science or a related technical field, with 6+ years of relevant experience, or equivalent practical experience.

- Software engineering experience building production-grade applications- Python and/or Java.

- Experience with APIs, distributed systems, cloud platforms, or backend development.

- Experience with AI tools such as Claude Code, Codex, cursor, etc.

- Troubleshooting and problem-solving skills across multiple layers of the technology stack.

**Preferred Qualifications**

- Experience deploying or supporting Generative AI, LLM, or Machine Learning applications in production.

- Experience with Kubernetes, cloud infrastructure, observability, or MLOps.

- Experience building customer-facing technical solutions or integrations.

- Experience creating reusable developer tools, frameworks, or open-source contributions.

- Consulting, Solutions Engineering, or Technical Customer Success experience in enterprise environments.

- Excellent communication skills and the ability to work directly with enterprise customers.

- Comfortable working in fast-paced, ambiguous environments.

- Eligible to obtain and maintain a U.S. government security clearance, if required.

- AI, Machine Learning, or developer platforms experience.

**Benefits**

- Medical, dental and vision insurance

- 401(k) plan with a Cisco matching contribution

- Paid parental leave

- Short and long-term disability coverage

- Basic life insurance

- Paid time away (10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees)

- Flexible vacation time off program

- 80 hours of sick time off provided on hire date and each January 1st thereafter

- Optional 10 paid days per full calendar year to volunteer

## Skills

### Required
- Python
- Java
- APIs
- distributed systems
- cloud platforms
- backend development
- AI tools

### Nice to have
- Kubernetes
- cloud infrastructure
- observability
- MLOps
- Generative AI
- LLM
- Machine Learning

---

Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/San-Francisco-California-US/Software-Engineer_2027875?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)