# Analyst, Finance & Credit Life

**Company**: AIA
**Location**: Tampines, SG
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Finance
**Industry**: Finance
**Wikidata**: https://www.wikidata.org/wiki/Q30255387

**Apply**: https://aia.wd3.myworkdayjobs.com/en-US/External/job/SG-Tampines-Agency-Building/Analyst--Finance---Credit-Life_JR-62700-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c822f3d9-f93

## Description

This role contributes to the Finance & Credit Life team by managing Credit Life policies, including setup, member data maintenance, billing, and customer communications.

**Responsibilities:**

- Administer new and existing policies, including enrolments, renewals, and terminations.

- Maintain accurate member records and system databases.

- Configure policy setups with plan details, benefits, premiums, and billing.

- Activate system notifications for new policies and members.

- Prepare and distribute policy documents.

- Conduct User Acceptance Testing (UAT) for new policies and system enhancements.

- Process payments for new and existing members.

- Liaise with banks, brokers, and customers on payment and policy-related matters.

- Respond to enquiries via phone, email, and shared mailboxes.

- Collaborate with cross-functional teams to ensure operational efficiency.

- Prepare and submit Monthly Business Reports (MBR) and Daily Business Reports (DBR).

- Manage premium collections and reconcile payment receipts accurately.

- Upload and manage policy documents in the imaging system.

- Ensure data integrity and compliance with standard operating procedures.

- Handle member feedback and resolve issues professionally.

- Provide administrative support and manage operational tasks.

- Support ad-hoc duties related to policy administration.

- Lead the development and management of tailored Term Life plans for Affinity group members.

**Requirements:**

- Recognized university degree.

- Insurance knowledge is an advantage.

- Knowledge in MS Office (Excel, Word, and PowerPoint).

- Meticulous, detail-oriented, and good time management skills.

- Good interpersonal, communication, and organizational skills.

- Willingness to work and learn in a fast-paced environment.

- Good team player and ability to work independently.

- Minimum 2 years relevant experience in the insurance industry.

## Skills

### Required
- MS Office
- insurance knowledge
- time management
- interpersonal skills
- organizational skills

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Source: [Apply at aia.wd3.myworkdayjobs.com](https://aia.wd3.myworkdayjobs.com/en-US/External/job/SG-Tampines-Agency-Building/Analyst--Finance---Credit-Life_JR-62700-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)