# Specialist, Franchise Innovation

**Company**: Mastercard
**Location**: Dubai
**Experience**: mid
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Dubai-United-Arab-Emirates/Analyst--Franchise-Innovation_R-293349?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/specialist-franchise-innovation-c80c12c8-0cc/

## Description

Mastercard is seeking a highly analytical and motivated Specialist, Franchise Innovation to join its Dubai-based team. The successful candidate will support the development, promotion and execution of Franchise-enabled solutions that help customers grow while ensuring adherence to Mastercard Standards.

The role combines customer engagement, data analysis, market intelligence, ecosystem monitoring and operational support for onboarding new participants into the Mastercard network. This is an excellent opportunity for an individual seeking exposure to the rapidly evolving payments industry, emerging business models, digital commerce, fintechs, service providers and the broader Mastercard ecosystem.

Key Responsibilities:

- Support the promotion and adoption of Mastercard Franchise solutions with customers across the Eastern Europe, Middle East and Africa (EEMEA) region.

- Assist in customer engagements by presenting Franchise programs, standards and value propositions.

- Develop internal and customer-facing presentations, reports and supporting materials.

- Analyze transaction data to identify trends, opportunities, risks and areas requiring attention.

- Support the onboarding and enablement of new Service Providers and other ecosystem participants.

- Assist in managing Franchise Innovation initiatives, ensuring milestones and deliverables are tracked effectively.

- Support process improvements, automation initiatives and operational excellence projects.

Requirements:

- Experience in payments, merchant acquiring, e-commerce or payment network operations is required.

- Experience working with customers, data analysis, reporting and business insights is desirable.

- Strong analytical and problem-solving skills with the ability to translate data into actionable insights.

- Excellent attention to detail and ability to manage multiple priorities simultaneously.

- Strong team player with good communication and presentation skills with the ability to engage both business and technical audiences.

- Ability to work effectively within a cross-functional and multicultural environment.

- Self-motivated, organized and able to operate with a sense of urgency.

- Strong stakeholder management and collaboration skills.

- Curiosity about emerging payment technologies, fintech innovation and evolving business models.

- Proficiency in Microsoft Excel, PowerPoint and Word.

- Fluent in English, any other language is a plus.

Education:

- Bachelor's degree in Payments, Business or a related discipline.

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## Skills

### Required
- payments
- merchant acquiring
- e-commerce
- payment network operations
- data analysis
- reporting
- business insights
- Microsoft Excel
- PowerPoint
- Word

### Nice to have
- other languages

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Dubai-United-Arab-Emirates/Analyst--Franchise-Innovation_R-293349?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)