# People Operations Specialist

**Company**: Wise
**Location**: Singapore
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Wise/744000158265469-people-operations-specialist?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c8028ad0-672

## Description

As a People Operations Specialist at Wise, you will play a crucial role in creating a seamless experience for new joiners and ensuring the smooth operation of our organisation.

Wise is on a mission to make it easier and cheaper for people and businesses to move and manage money across borders.

**Onboarding Support**

- Manage the administrative process of onboarding new joiners, ensuring that the Wiser journey is as smooth as possible.

- Coordinate adaptable onboarding plans with hiring Leads and collaborate on future changes.

- Handle relocation logistics and documentation for new joiners.

- Facilitate new joiner engagement and networking with other team members.

- Run local onboarding sessions and ensure our onboarding materials are up-to-date.

**Wiser Support**

- Respond to queries from Wisers in an efficient and customer-centric manner.

- Provide guidance on leave policies and ensure a strong end-to-end experience.

- Manage internal transfers, relocation requests, and Workday actions.

- Oversee immigration processes to maintain compliant operations.

- Maintain our team's content on Confluence, ensuring transparency and convenience.

- Support the Payroll team with necessary documentation and information.

- Produce employment documentation, such as reference letters and contract changes.

**Offboarding Support**

- Handle all last-day administration for leaving and relocating Wisers.

**Wider Team & Business Focus Areas**

- Review and respond to audit requests to ensure operational compliance.

- Contribute to local and global cross-team projects and initiatives.

- Stay informed about local employment laws and update our processes accordingly.

- Mentor and cross-train junior team members, serving as a reviewer in our four-eye check processes.

**Qualifications**

- Previous experience in a HR or Shared Services role.

- Knowledge of Singapore employment law and working practices.

- Adaptable and solution-focused approach with a can-do attitude.

- Attention to detail and ability to handle confidential information.

- Passion for data and technology, with a desire to automate processes.

- Strong communication skills and ability to collaborate with teams.

**Key Qualities**

- 2-4 years of experience in a Shared Services environment.

- Excellent written and verbal English communication skills.

- Additional languages are a plus point.

- Advocate for Wise values and shared services evolution.

- Strong growth mindset and resilience in a hyper-growth environment.

## Skills

### Required
- HR
- Shared Services
- Singapore employment law
- data analysis
- technology

### Nice to have
- Additional languages

---

Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Wise/744000158265469-people-operations-specialist?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)