# Solution Architect

**Company**: Ampol
**Location**: Alexandria, New South Wales
**Work arrangement**: hybrid
**Category**: Engineering
**Industry**: Energy

**Apply**: https://jobs.smartrecruiters.com/Ampol/6000000001523602-solution-architect-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c7d3ff0c-d28

## Description

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.

The Loyalty and MarTech team shapes and supports customer, loyalty, and CRM solutions across Australia and New Zealand. Working across data, finance, digital, and site systems, the team enables evolving loyalty offers, strengthens platform ownership, and provides clear architecture across Microsoft Dynamics, Dataverse, and Salesforce environments.

As a Solution Architect, you will provide hands-on solution architecture support across the Trans-Tasman customer and loyalty landscape. You'll quickly take ownership of the space, build strong relationships across squads, and turn business needs into practical designs and documentation.

Key Responsibilities:

- Own solution architecture across customer, loyalty, and MarTech initiatives in Australia and New Zealand.

- Develop solution designs and improve current-state documentation for Microsoft Dynamics, Dataverse, and other customer insights environments.

- Support the evolution of loyalty offers and integrations across CRM, point-of-sale, site systems, data, finance, and loyalty platforms.

- Build trusted relationships across Australian and New Zealand squads, vendors, and engineering teams.

Qualifications & Experience:

- Proven solution or domain architecture experience across CRM, customer, loyalty, MarTech, or data platforms.

- Strong experience with Microsoft Dynamics 365, Dataverse, or Customer Insights; Salesforce experience is also valuable.

- Ability to move quickly between projects, understand unfamiliar platforms, and provide practical architectural direction.

- Experience producing clear solution designs, current-state documentation, and integration architecture.

- Understanding of data, finance, loyalty, point-of-sale, and enterprise system integrations.

- Strong stakeholder management skills, with the confidence to take ownership and build relationships quickly across distributed teams.

- A pragmatic and adaptable approach, comfortable improving platforms progressively while working within established ways of working.

Benefits:

- Competitive total remuneration, including base salary, performance incentive, employee share offers, and 25% discount on Fuel for two privately used cars.

- Flexible work arrangements, including hybrid work.

- Internal recognition platform amplifying the achievements of those who do great work.

- Career development and learning opportunities, including LinkedIn Learning and other tailored training solutions.

- BabyCare Package - financial and flexible support for parents transitioning back to work.

- Novated Lease options available.

- Employee Share Scheme.

- Access to Ampol's Benefits & Recognition platform providing retail discounts and cashbacks at over 500+ retailers in Australia.

- One paid day a year volunteering with one of our Ampol Foundation partners.

## Skills

### Required
- Microsoft Dynamics 365
- Dataverse
- Customer Insights
- Salesforce
- CRM
- solution architecture

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Ampol/6000000001523602-solution-architect-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)