# SBN - Sr Waiter - CSSI

**Company**: Hollandamericagroup
**Location**: Kurla West, Maharashtra
**Work arrangement**: onsite
**Experience**: senior
**Job type**: fixed term contract
**Category**: Hospitality
**Industry**: Cruise Line

**Apply**: https://hollandamericagroup.pinpointhq.com/en/postings/5cec4e30-01b9-4a30-b4dc-a29f899ccfe6?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c7cf7571-919

## Description

We are seeking a Senior Waiter to join our team on board one of our cruise ships. As a Senior Waiter, you will be responsible for ensuring ultimate guest satisfaction on your station while following company service procedures. You will also play a key role in teaching, training, and guiding your team to achieve excellence and exceed guest expectations.

Key Responsibilities:

- Manage DMS tablets, execute and maintain the product

- Learn guest names according to company standards

- Adapt to relevant restaurant company standard procedures

- Familiarize yourself with Public Health regulations and procedures

- Participate in the IPM program and attend training sessions

- Minimize breakage and wastage, follow proper disposal procedures

- Adhere to company guidelines on uniforms and personal hygiene

- Execute the Seabourn HESS-MS appropriate to your position

- Assist with additional duties as requested by ship management

Service Responsibilities:

- Report to Assistant Maitre D'Hotel and Restaurant Manager

- Take food orders in compliance with company guidelines

- Ensure your station is ready for service

- Meet guest preferences and follow service procedures

Requirements:

- Diploma from a recognized apprenticeship program or equivalent

- At least two years of full-time experience in a four or five-star hotel/restaurant

- Good attitude, willingness to learn, presentation, and English language skills

- Previous cruise line experience preferred

- Knowledge of USPH and international Public Health rules and regulations

- Self-disciplined, self-motivated, and able to communicate effectively

- Ability to work in a team and understand verbal and written instructions

Benefits:

- Opportunities for promotion and career growth

- Competitive salary and benefits package

- Training and development programs

Working Conditions:

- Work on a cruise ship with varying schedules and conditions

- Physical demands include bending, climbing, and lifting

- Travel requirements include a valid passport, seaman's book, and medical certificate

## Skills

### Required
- Public Health regulations
- restaurant service
- team management
- communication
- time management

### Nice to have
- cruise line experience
- food knowledge

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Source: [Apply at hollandamericagroup.pinpointhq.com](https://hollandamericagroup.pinpointhq.com/en/postings/5cec4e30-01b9-4a30-b4dc-a29f899ccfe6?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)