# Field Engineer I

**Company**: Aristocrat
**Location**: Lawton, Oklahoma
**Work arrangement**: remote
**Experience**: entry
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://aristocrat.wd3.myworkdayjobs.com/en-US/AristocratExternalCareersSite/job/Lawton-Oklahoma/Field-Engineer-I_R0021598?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c7b9cb0b-21b

## Description

At Aristocrat, we compose world-class gaming experiences that entertain millions of players globally. As a Field Engineer I, you will play a meaningful role in our mission to deliver flawless gaming systems. This is an outstanding opportunity for a dynamic individual who excels in problem-solving and enjoys collaboration. You'll engage in pre-sales consultation, implementation, and provide outstanding post-sales technical support.

## Responsibilities

- Serve as the primary technical contact for assigned customer sites, ensuring alignment with business needs.

- Plan, coordinate, and complete software installations, upgrades, and hardware configurations.

- Troubleshoot technical issues related to software, firmware, and hardware.

- Develop and manage project plans, ensuring timely execution.

- Furnish post-installation aid to preserve system stability and customer happiness.

- Collaborate with collaborators to ensure adherence to all regulatory and operational requirements.

- Document processes and compose detailed reports to support continuous improvement.

- Manage multiple tasks independently in a fast-paced, evolving environment.

- Travel up to 75% to support client locations and project activities.

## Requirements

- Associate’s degree in Information Technology or a related field (or equivalent experience).

- 2+ years of relevant technical experience.

- Strong knowledge of Windows and Linux server environments, virtualization, and networking concepts.

- Experience with database administration and enterprise networking technologies.

- Familiarity with clustered servers, containers (e.g., Kubernetes), and SAN environments is a plus.

- Proficiency in Microsoft Office suite (Outlook, Word, Excel, Teams).

- Strong communication skills with the ability to explain technical concepts to varied audiences.

- Technical certifications such as A+, Network+, Microsoft, or Cisco are a plus.

- Experience in casino or gaming environments is helpful but not required.

- Must be eligible to acquire relevant gaming licenses, including Tribal Gaming Licenses.

## Physical Requirements

- Ability to lift up to 75 lbs. during hardware installation.

- Combination of sitting, standing, and walking throughout the day.

- Must be able to travel and work in varying environments, including customer sites with noise or smoke exposure.

## Skills

### Required
- Windows
- Linux
- virtualization
- networking
- database administration
- enterprise networking
- Microsoft Office
- communication

### Nice to have
- clustered servers
- containers
- SAN environments
- A+
- Network+
- Microsoft
- Cisco

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Source: [Apply at aristocrat.wd3.myworkdayjobs.com](https://aristocrat.wd3.myworkdayjobs.com/en-US/AristocratExternalCareersSite/job/Lawton-Oklahoma/Field-Engineer-I_R0021598?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)