# Technical Support Engineer Intern – Networking / TAC

**Company**: Hewlett Packard Enterprise
**Location**: Bucharest, Ilfov
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bucharest-Ilfov-Romania/Intern_1213981-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c751c0f4-e98

## Description

We are seeking a 3rd or 4th-year university student passionate about networking to join our HPE Global Customer Support (GCS) team as a Technical Support Engineer Intern – Networking / TAC.

As part of our team, you'll work alongside experienced engineers, develop practical troubleshooting skills, and learn how a global technical support organization helps customers solve complex networking challenges.

Responsibilities:

- Learn from experts: work alongside experienced TAC engineers who will mentor you and help you build your networking and troubleshooting skills

- Develop problem-solving skills: assist with investigating technical issues, reproducing problems, analyzing information, and identifying possible solutions under the guidance of experienced engineers

- Get hands-on with networking: use our labs to configure, test, and troubleshoot networking hardware and software and recreate real-world networking scenarios

- Explore AI: learn how AI and cloud technologies can be used to improve network visibility, operations, and troubleshooting

- Experience technical support: discover how technical issues are investigated, documented, prioritized, and escalated within a global technical support organization

- Build troubleshooting skills: learn structured troubleshooting methodologies and how to collect and analyze relevant network information

- Develop technical documentation skills: learn how to clearly document network environments, technical issues, troubleshooting steps, findings, and solutions

- Learn and grow: expand your knowledge of networking technologies through hands-on experience, technical training, and collaboration with other engineers

Requirements:

- Current university student: currently enrolled in the 3rd or 4th year of a Bachelor’s degree in Computer Science, Telecommunications, Electronics Engineering, Information Technology, Networking, or a related technical field

- Networking fundamentals: basic academic or practical understanding of computer networking concepts

- Hands-on interest: enthusiasm for working with network devices, labs, Linux, virtual environments, or networking tools

- Curiosity and willingness to learn: a genuine interest in understanding how networks work and why things sometimes go wrong

- Problem-solving mindset: enjoy analyzing technical problems, experimenting, and finding logical explanations or solutions

- Teamwork: comfortable asking questions, receiving guidance, sharing ideas, and collaborating within an international engineering environment

- Language skills: good written and spoken English

Primary skills:

- Communication: good verbal and written communication skills and the ability to explain technical concepts clearly

- Collaboration: ability to work effectively with colleagues, mentors, and technical teams

- Organization: well-organized, curious, and comfortable learning new technologies and technical processes

- Technical fundamentals: basic academic or practical knowledge of some of the following: OSI model and TCP/IP, IPv4 and basic IPv6 addressing, IP packet flow, Ethernet and Layer 2 concepts, VLANs, basic routing concepts, network utilities such as Ping and Traceroute, basic network security concepts, Linux fundamentals

What we can offer you:

- Health & Wellbeing: comprehensive suite of benefits that supports physical, financial, and emotional wellbeing

- Personal & Professional Development: investment in your career with specific programs to help you reach your career goals

- Unconditional Inclusion: celebration of individual uniqueness and flexibility to manage work and personal needs

## Skills

### Required
- networking
- troubleshooting
- Linux
- communication
- collaboration

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bucharest-Ilfov-Romania/Intern_1213981-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)