# Senior Programme Associate (German Speaker)

**Company**: International Organization for Migration (IOM)
**Location**: Islamabad
**Experience**: senior
**Job type**: contract
**Category**: Operations
**Industry**: Non-Profit

**Apply**: https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/23575?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c7102513-646

## Description

IOM is seeking a Senior Programme Associate (German Speaker) to work on streamlining visa application services for German family reunification, resettlement, and evacuation caseloads.

The successful candidate will be responsible for:

- Overseeing program associates and communication activities related to case consultation and public affairs

- Managing communication systems, including email management systems, phone systems, and websites

- Ensuring case consultation spaces are confidential and secure

- Providing accurate and timely information to migrants and stakeholders

- Training and supervising communication team members

- Undertaking duty travel as needed

- Assisting with day-to-day implementation of FAP activities and providing logistical/administrative support

- Monitoring and ensuring the quality of visa applications, case management activities, and email communication with beneficiaries

- Providing ad-hoc trainings to PAs on FAP SOPs, guidelines, and protection mainstreaming & vulnerability screening

- Making informal translations of documents, communication, and meetings as needed

- Communicating with German press, NGOs, and external stakeholders on FAP-related items

- Archiving documents and ensuring accurate applications are referred to the German consulate

The ideal candidate will have:

- A university degree or equivalent in Business Management, Client Services, Social Science, or a related discipline

- At least 4 years of relevant professional experience in a similar setting and capacity

- Demonstrated proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word

- Strong interpersonal and intercultural skills with attention to detail

- Fluency in English and German

- Working knowledge of DARI/PASHTO will be preferred

IOM offers a fixed-term contract of 1 year with the possibility of extension.

## Skills

### Required
- Microsoft Office
- communication
- case management
- data analysis
- interpersonal skills
- intercultural skills
- German
- English language

### Nice to have
- Dari
- Pashto
- experience in international organizations
- service industry experience

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