# Guest Relations Agent - Fairmont The Red Sea (Saudi National)

**Company**: AccorHotel
**Location**: Umluj, Tabuk Province
**Experience**: senior
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000161232655-guest-relations-agent-fairmont-the-red-sea-saudi-national-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/guest-relations-agent-fairmont-the-red-sea-saudi-c6e47107-6c2/

## Description

As a Guest Relations Agent at Fairmont The Red Sea, you will be part of an ultra-luxury resort located in the Red Sea Project. You will welcome guests with warmth and professionalism, act as a key point of contact in the lobby, and provide personalized service to create memorable experiences.

Responsibilities:

- Welcome guests with warmth and professionalism upon arrival and departure.

- Assist guests with inquiries, directions, hotel information, and local recommendations.

- Anticipate guest needs and provide personalized service.

- Escort VIPs, long-stay guests, and special occasion guests when required.

- Maintain a visible presence in the lobby and public areas.

- Assist guests with transportation arrangements, restaurant reservations, and other requests.

- Support service recovery efforts by addressing guest concerns.

- Promote hotel facilities, services, dining outlets, wellness offerings, and special events.

Qualifications:

- Diploma or degree in hospitality or a related field.

- Minimum 1 year of relevant experience.

- Excellent communication skills in English.

- Strong interpersonal skills.

Additional Information:

- Strong understanding of ultra-luxury wellness concepts and brand alignment.

- Experience in pre-opening operations and project coordination is highly preferred.

- Ability to create innovative and culturally relevant wellness experiences.

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## Skills

### Required
- English
- interpersonal skills

### Nice to have
- ultra-luxury wellness concepts
- pre-opening operations
- project coordination

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000161232655-guest-relations-agent-fairmont-the-red-sea-saudi-national-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)