# Sr. Client Account Manager (12 Months Fixed Term) **Company**: Pinterest **Location**: Sydney, Australia **Work arrangement**: hybrid **Experience**: senior **Job type**: fixed-term **Category**: Sales **Industry**: Technology **Apply**: https://job-boards.greenhouse.io/pinterest/jobs/8239061?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_c62cc97c-63a ## Description As a Senior Client Account Manager for Pinterest's Auto and QSR book of business, you will be a trusted day-to-day and strategic partner to leading advertisers and agencies across these high-priority verticals. You will own the planning, activation, optimization, and growth of a portfolio of accounts, helping clients translate their business goals into full-funnel Pinterest advertising strategies that deliver measurable results. This is a rare opportunity to help build and scale a high-potential Auto and QSR business from the ground up alongside your Client Partner. Success in this role requires strong client service, digital media, performance optimization, and strategic problem-solving skills. What you'll do: - Own the day-to-day management and strategic growth of a portfolio of Auto and QSR advertisers, helping retain, expand, and diversify Pinterest's value across each account. - Build trusted relationships with client and agency partners across levels, including senior stakeholders, by understanding their business objectives, media priorities, category dynamics, and success metrics. - Lead account planning, client discovery, business reviews, and performance conversations to identify opportunities, address risks, and develop actionable plans that drive stronger outcomes. - Translate client business challenges into tailored Pinterest media recommendations across brand, consideration, and performance objectives. - Serve as a subject-matter expert on Pinterest's advertising products, creative best practices, targeting, measurement, and optimization solutions, proactively identifying relevant opportunities for clients. - Ensure campaigns are strategically set up for success, including clear objectives, measurement frameworks, targeting approaches, creative considerations, pacing, and performance expectations. - Monitor and optimize campaign performance throughout the campaign lifecycle, diagnosing issues, identifying performance levers, and recommending course corrections to improve client outcomes. - Turn campaign results, platform insights, and category trends into compelling narratives that demonstrate Pinterest's business impact and inform future client investment decisions. - Identify and pursue opportunities to increase client investment through new campaign use cases, expanded product adoption, seasonal moments, additional business objectives, and deeper agency engagement. - Navigate client objections and challenging performance conversations with professionalism, transparency, and a solutions-oriented approach. - Partner closely with the Client Partner to align account strategy, identify growth opportunities, and ensure a seamless experience across commercial, strategic, and operational client needs. - Collaborate with internal cross-functional partners,including Measurement, Creative Strategy, Product Marketing, Sales Operations, Solutions, and technical teams,to resolve complex challenges and deliver high-quality client outcomes. - Proactively communicate risks, progress, performance insights, and next steps to clients and internal stakeholders, ensuring accountability and momentum across priorities. - Share successful account strategies, product learnings, campaign insights, and best practices with the broader team to help scale success across the Auto and QSR business. What we're looking for: - 5+ years of experience in client services, account management, media planning, digital advertising, agency services, ad tech, or a related field. - Experience managing a book of business or portfolio of advertiser accounts, with a demonstrated ability to retain clients, grow investment, and deliver strong client outcomes. - Strong digital advertising and media expertise, including a working knowledge of full-funnel advertising solutions across brand awareness, consideration, conversion, and performance marketing objectives. - Demonstrated experience managing campaign planning, activation, optimization, reporting, and performance troubleshooting across digital or social media platforms. - Ability to translate campaign performance data, measurement insights, and market trends into clear, actionable recommendations for clients and internal stakeholders. - Strong consultative account management skills, with the ability to uncover client needs, develop thoughtful solutions, handle objections, and build long-term client trust. - Experience working with agencies and/or complex advertiser organizations, with the ability to coordinate across multiple stakeholders and competing priorities. - Strong communication and presentation skills, including the ability to clearly explain media strategy, campaign performance, product capabilities, and optimization recommendations. - Proven ability to operate independently, make sound decisions amid ambiguity, manage multiple priorities, and maintain a high standard of execution in a fast-paced environment. - A proactive, results-oriented mindset with strong ownership of client outcomes, campaign performance, operational excellence, and revenue growth. - Strong collaboration skills and experience partnering cross-functionally to solve client challenges and deliver against shared business goals. - Experience supporting Auto, QSR, Retail, Travel, or other high-consideration and/or performance-driven advertisers is a plus. - Bachelor's degree in a relevant field or equivalent relevant experience. ## Skills ### Required - client services - account management - media planning - digital advertising - agency services - ad tech ### Nice to have - Auto - QSR - Retail - Travel --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/pinterest/jobs/8239061?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)