# Business Analyst and Change Adoption Manager

**Company**: Notting Hill Genesis
**Location**: London Borough of Islington
**Work arrangement**: onsite
**Experience**: senior
**Job type**: Full time
**Salary**: GBP 65,782 - 73,091 per year
**Category**: Operations
**Industry**: Other

**Apply**: https://www.jobsgopublic.com/job/business-analyst-and-change-adoption-manager-102358?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c5fc6643-e16

## Description

We're looking for an experienced Business Analyst & Change Adoption Manager to lead the delivery and adoption of change initiatives across Notting Hill Genesis. This is a brand-new role within our Strategic Planning & Transformation team, created to strengthen our business analysis and change capability as we deliver an ambitious programme of organisational change.

As our Business Analyst & Change Manager, you'll lead a team of Business Analysts and Change Managers, helping to turn strategic priorities into practical improvements through high-quality analysis, clear requirements, effective testing and structured change management.

**Responsibilities:**

- Leading, coaching, and developing your team, supporting their growth and performance.

- Allocating and prioritising work across BA, Change and Adoption resources, including partnership working, ensuring consistency of approach and outputs.

- Designing and implementing structured approaches for Business Analysis and change adoption including materials and resources to build capability, aligned with organisational goals embedding continuous improvement.

- Working alongside project managers, PMO, NHG Digital and Business colleagues to ensure change management is embedded in delivery.

- Building strong relationships with key stakeholders and partner organisations to understand impacts, address concerns, build commitment to change and extend capability where needed.

- Working as a senior BA on projects - defining requirements, leading workshops, and supporting testing and implementation.

- Overseeing the development and delivery of training, communications, and adoption interventions and using data and feedback to measure effectiveness to drive improvement.

**The ideal candidate:**

- Proven experience delivering change, adoption, or training initiatives within a large organisation.

- Strong understanding of change management frameworks and methods (e.g. ADKAR) alongside experience as a Business Analyst with strong skills in requirements gathering, process improvement, and testing.

- Previous experience coaching, mentoring, or line-managing change teams.

- Skilled at building strong stakeholder and partner relationships, with the ability to influence and negotiate effectively.

- Excellent analytical, organisational, and communication skills with the ability to present complex information clearly.

- Skilled in Business Analysis and Change Management tools and methods (e.g. user stories, acceptance criteria, process mapping, ADKAR).

- Business analysis or change improvement qualification (desirable).

- Proficient in Microsoft Office; familiarity with eLearning or training tools is desirable.

- Strong analytical skills to assess adoption and training effectiveness, using data to inform improvements.

**What's in it for you?:**

- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)

- Generous pension scheme

- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)

- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations

- Health cash plan

- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more

- Interest free loans - season ticket loan, tenancy deposit loan, and training loan

- Cycle to work scheme

- Life Assurance x 4 annual salary

## Skills

### Required
- ADKAR
- Business Analysis
- Change Management
- Microsoft Office

### Nice to have
- Business analysis or change improvement qualification
- eLearning or training tools

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/business-analyst-and-change-adoption-manager-102358?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)