# Payments Fraud Investigator

**Company**: Stripe
**Location**: US-Remote
**Work arrangement**: remote
**Experience**: mid
**Job type**: full-time
**Category**: Finance
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/stripe/jobs/7913406?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c5e737cb-c34

## Description

Job Description:

Safeguard our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud.

As a Payments Fraud Investigator, you will play a critical role in protecting our customers and partners from financial loss.

Responsibilities:

- Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors

- Lead root cause analyses to identify gaps in current systems, policies, and strategies, and determine enhancements and process improvements to address emerging fraud risks through collaboration with key stakeholders

- Drive cross-functional projects aimed at refining operational processes and tools, enhancing the detection and management of fraudulent accounts across our global analyst network

- Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency distributed fraud attacks

- Communicate regular updates during team and organization-wide business reviews, summarize outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions

- Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, while identifying challenges and enhancing analyst performance to improve overall outcomes

Requirements:

- 3+ years of experience conducting complex investigations

- 1+ years of experience leading risk-related projects and initiatives, collaborating effectively with cross-functional stakeholders

- Demonstrated ability to leverage data to propose solutions for both tactical and strategic challenges

- Proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements

- User-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset

- Ability to travel to vendor locations for up to 10% of the year

Preferred Qualifications:

- Experience in payments, e-commerce, social media, or fintech, mitigating digital/card-not-present fraud

- Experience investigating and mitigating card testing and account takeover attacks

- Experience designing fraud/risk workflows, analyst tooling, and processes/procedural workflows

- Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations

## Skills

### Required
- fraud investigation
- risk analysis
- data analysis
- SQL
- fraud prevention

### Nice to have
- payments
- e-commerce
- social media
- fintech
- digital fraud

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/stripe/jobs/7913406?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)