# Sales Support Associate

**Company**: Wolt
**Location**: Athens
**Salary**: €1,120-€1,120 EUR
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/wolt/jobs/8352255?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/sales-support-associate-c5ce7ee6-90a/

## Description

## Job Overview

As a Sales Support Associate at Wolt, you will provide ongoing support to merchant partners, ensuring a smooth and high-quality experience. This role involves establishing effective communication channels, maintaining service standards, and collaborating with internal teams.

## Responsibilities

- Menu & Assortment Management: Lead updates and improvements to restaurant menus and retail assortments on the platform.

- Quality & Satisfaction Checks: Conduct regular quality and satisfaction assessments to ensure high service standards.

- Training & Support: Train partner venues on using Wolt's Portal and equipment effectively.

- Sales & Operational Support: Assist the Account Management and Merchant teams with administrative tasks and performance-boosting initiatives.

- Equipment & Tech Management: Resolve technical issues related to merchant operations.

- Process Improvement: Identify bottlenecks, suggest improvements, and take ownership of projects to enhance partner satisfaction and operational efficiency.

- Collaboration: Work closely with internal teams to ensure a seamless experience for partners.

## Requirements

- Detail-Oriented & Organized: Enjoy structure and keeping things running smoothly.

- Customer-Focused: Previous experience in customer service, administration, or sales support is a plus.

- Tech-Savvy: Comfortable working with digital tools and managing data.

- Great Communicator: Regular contact with merchants and internal teams.

- Fluent in Greek & English: Both languages are essential.

- Bonus Points: Experience in the restaurant, retail, or e-commerce industry is a plus!

## Benefits

- Global and growing fast: Be part of a fast-moving scaleup.

- Ride of a lifetime: Accelerate your career and build your sales skills.

- Instant impact: Take ownership and make a difference.

- Big hearts and small egos: Surround yourself with smart, friendly people.

## Salary Information

The starting pay will fall within the range of €1,120 - €1,120 EUR.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Menu Management
- Quality Assurance
- Training
- Sales Support
- Technical Issue Resolution
- Process Improvement
- Collaboration
- Customer Service
- Data Management
- Digital Tools
- Greek

### Nice to have
- Restaurant
- Retail
- E-commerce

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/wolt/jobs/8352255?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)