# Director of Communications - Capital One Travel

**Company**: Capital One
**Work arrangement**: hybrid
**Experience**: executive
**Job type**: full-time
**Salary**: $206,000 - $235,100 for McLean, VA and $224,800 - $256,500 for New York, NY
**Category**: Communications
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/New-York-NY/Director-of-Communications---Capital-One-Travel_R1004452-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c59d12a8-1a1

## Description

Capital One Travel is seeking a Director of Communications to amplify its narrative and future strategy. The successful candidate will have deep experience across consumer and business/trade media, a strong understanding of strategic partnerships and B2B communications, and a proven track record of constructing impactful thought leadership.

### Responsibilities

- Protect and promote the Capital One Travel brand by leading the overarching external communications strategy and driving a narrative that elevates the company's reputation as a premium travel brand.

- Serve as the strategic external communications lead for the Head of Capital One Travel, crafting compelling external communications with a focus on message development, positioning, and speechwriting.

- Leverage established relationships within top-tier travel and lifestyle media to secure high-value earned media and position the brand for major partnerships with luxury hotels, premium cruise lines, and elite tour operators.

- Continuously monitor global events, macroeconomic shifts, and industry trends that impact the travel space, using these insights to strategically position Capital One Travel against competitors.

- Anticipate, assess, and manage communications surrounding global crises or travel disruptions, ensuring the brand is protected and responses are swift, empathetic, and strategic.

- Develop creative, impactful communication campaigns to support and drive adoption of the Capital One Travel app, highlighting its premium features and seamless user experience.

- Act as a collaborative, connective partner across the broader Premium Products and Experiences business, ensuring the travel narrative is seamlessly integrated with Capital One's premium lifestyle portfolio.

### Who You Are

- You have great judgment and thrive in stakeholder management, making high-stakes decisions with confidence.

- You are a relationship-based leader with a proven track record of building deep, trusting relationships with executive leaders.

- You are a problem-solver who sees opportunities to innovate and find better ways, backed by insights and data.

- You have business savvy and can identify and understand business needs, speaking the language of the business fluently.

### Basic Qualifications

- Bachelor's degree or military experience

- At least 8 years of experience in External Communications or Public Relations

- At least 8 years of experience in People Leadership

- At least 5 years of experience in the travel industry

### Preferred Qualifications

- 8+ years of experience in External Communications or Public Relations for a leading Travel Brand

- 4+ years of experience managing large-scale change management and crisis communications

- Proven ability as a strategic thinker and problem-solver

- Strong collaboration, interpersonal, and coaching skills

- Strong organizational and prioritization capabilities

### Location and Salary

- This role is designated as a hybrid position, requiring adherence to Capital One's hybrid policy regarding required on-site presence at your designated office location.

- The minimum and maximum full-time annual salaries for this role are $206,000 - $235,100 for McLean, VA and $224,800 - $256,500 for New York, NY.

## Skills

### Required
- External Communications
- Public Relations
- People Leadership
- Travel Industry

### Nice to have
- Strategic Communications
- Crisis Communications
- Change Management
- Leadership

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/New-York-NY/Director-of-Communications---Capital-One-Travel_R1004452-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)