# Administrator

**Company**: Biffa
**Location**: Cardiff, Wales
**Work arrangement**: onsite
**Job type**: Full-time
**Category**: Operations
**Industry**: Waste Management
**Wikidata**: https://www.wikidata.org/wiki/Q4904749

**Apply**: https://apply.workable.com/j/8289175DB0?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c576574b-1d1

## Description

We are seeking a highly organised and proactive Administrator to join our Hazardous Waste Site team at Biffa. As Site Administrator, you will be responsible for ensuring accurate administration, maintaining compliance records, and delivering excellent customer service.

Responsibilities:

- Confirm work undertaken on a daily basis to support revenue generation

- Scan and upload site paperwork to the central system each day

- Input data accurately to produce hazardous waste returns and maintain site compliance

- Manage incoming telephone calls professionally, providing an excellent customer experience

- Maintain site filing systems to company standards

- Contact customers to confirm vehicle attendance appointments

- Produce weekly, monthly and quarterly reports to support operational and compliance requirements

- Work closely with Customer Service and Regional Operations teams to resolve queries and ensure information is accurate and up to date

- Support the Site Manager with any other reasonable administrative duties as required

Requirements:

- GCSEs (or equivalent) in Maths and English

- Strong administration experience in a busy office environment

- Confident using Microsoft Office, particularly Excel

- Excellent organisational skills with the ability to prioritise workloads and meet deadlines

- Strong communication skills, both written and verbal

- Professional telephone manner with a customer-focused approach

- High level of accuracy and attention to detail

- Willingness to learn, develop and adapt to business needs

Benefits:

- Ongoing career development, training and coaching

- Competitive salary

- Generous pension scheme

- Retail and leisure discounts

- Holiday and travel discounts

- Life cover

## Skills

### Required
- administration
- Microsoft Office
- Excel
- organisational skills
- communication skills
- attention to detail

### Nice to have
- A Levels (or equivalent)
- Experience within the hazardous waste or waste management industry
- Knowledge of hazardous waste documentation and relevant legislation
- Full UK Driving Licence

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Source: [Apply at apply.workable.com](https://apply.workable.com/j/8289175DB0?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)