# Technical Operations Manager

**Company**: ABM UK
**Location**: London
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: Competitive
**Category**: Operations
**Industry**: Facility Services

**Apply**: https://jobs.workable.com/view/kjHLX2gzhEqxYQtPwpJmWG/technical-operations-manager-in-london-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c5639664-8f4

## Description

The Technical Operations Manager is the operational lead responsible for delivering hard services across ABM's Amazon sites throughout the UK. This role fosters a "can do" culture through strong external customer relationships, while proactively driving additional revenue sources.

Key responsibilities include:

- Exceptional customer relationship skills

- Track, identify and develop new opportunities, generating sales as per individual target

- Excellent planning, change and time management capabilities

- Ensure all opportunities are responded to in a timely manner and to a high standard

- Work closely with the Business Development team to share relationships/cross selling

- Effective, ongoing, and structured management of Site Managers, including goal setting & objective planning

- Ongoing Health and Safety reviews across contract portfolio

- Leadership ability and mentoring of key technical staff

- Regular reviews with Managers to ensure full compliance

- Strong communicator across all aspects of the business

- Holding and execution of Probationary/Disciplinary hearings

- Full P&L responsibility for contracts

- Analytical reporting of portfolio performance

- Monthly/weekly/quarterly/annual reporting performance of portfolio fiscal performance

- Technical Support to contact management

- Suggests alternative technical solutions to meet client requirements more efficiently, and/or with greater reusability, and/or longer life

The ideal candidate will have a technical background in the M&E industry, proven successful working relationships with high-end service providers, self-motivated decision-making skills, strong leadership qualities across all levels of the business, commercial awareness & business acumen, strong communicator and negotiation skills, proficient in IT skills – MS Office, Excel & PowerPoint, awareness of ISO9001,50001 quality management standards, planning and organization skills, and strong oral & written communication skills.

## Skills

### Required
- Technical background in M&E Industry
- Proven successful working relationships with high-end service providers
- Self-motivated decision-making skills
- Strong leadership qualities across all levels of the business
- Commercial awareness & business acumen
- Strong communicator and negotiation skills
- Proficient in IT skills – MS Office, Excel & PowerPoint
- Awareness of ISO9001,50001 quality management standards
- Planning and organization skills
- Strong oral & written communication skills

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/kjHLX2gzhEqxYQtPwpJmWG/technical-operations-manager-in-london-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)