# Operations Specialist

**Company**: S&P Global Ratings
**Location**: Sao Paulo, BR
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: part-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Sao-Paulo-BR/Ratings-Operations-Specialist-Intern_331075-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c5406cbd-2c4

## Description

We are seeking an Operations Specialist to join our Ratings Operations team in Sao Paulo. As a strategic partner to multiple roles across the organization, you will use your business knowledge and operational acumen to continuously improve operational processes and align to business value.

**Key Responsibilities:**

- Complete key steps of the end-to-end ratings process for low complexity jobs for one practice independently with pace and quality to meet customer needs.

- Support team priorities (job processing, continuous improvement) with pace and quality to meet customer needs.

- Show proficient understanding of the end-to-end ratings process, knowledge of SOPs, operating manuals, standard work.

- Guide analysts and other business partners through the ratings process and support change management of improvement efforts.

- Participate in problem-solving and process improvement efforts to live the ROS mission and achieve the ROS vision.

- Understand key metrics to support the management and improvement efforts of ROS.

- Understand the role of Ratings Operations and its alignment with other functions within S&P.

- Have a learning mindset and actively advance skills leveraging a development plan and the ROS skills matrix.

- Support team members and work as a team to live the ROS mission and achieve the ROS vision.

**What We're Looking For:**

- Working towards an advanced student of: Economics, Business Administration, Accounting, Actuary, Engineering and related careers.

- Available to have an “estágio” for 1 year (to be graduating in December 2027).

- Must be able to prioritize, multitask and stay poised in a fast-paced, high-pressure environment while also ensuring the highest quality output.

- Comprehensive English communication skills (Intermediate level reading, speaking, and writing) are required.

- Excellent interpersonal, written, and verbal communication skills with a particular focus on customer service are required.

- Must have the ability to work effectively and collaboratively with a variety of business partners in a team-oriented, global environment.

- A strong ability to guide and influence colleagues and stakeholders is required.

- Must be an adaptable self-starter who wants to take the initiative and drive tasks to completion with strong execution.

**What's in it for you:**

- Training, internal mobility and career development opportunities.

- Bolsa-auxílio, Life Insurance, Meal Voucher, Transportation Voucher.

## Skills

### Required
- English
- Economics
- Business Administration
- Accounting
- Actuary
- Engineering

### Nice to have
- Programming

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Source: [Apply at spgi.wd5.myworkdayjobs.com](https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Sao-Paulo-BR/Ratings-Operations-Specialist-Intern_331075-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)