# Home Ownership Officer

**Company**: City of London
**Location**: City of London, Greater London
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: GBP 45,650 - 50,860 per year
**Category**: Operations
**Industry**: Government & Public Sector

**Apply**: https://www.jobsgopublic.com/job/home-ownership-officer-114212?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c4fe610d-bfd

## Description

The City of London Corporation is seeking a motivated and organised Home Ownership Officer to join the Community and Children’s Services team at the Barbican Estate Office.

You will play a key role in managing property charges and providing a high standard of service to leaseholders.

**Key Responsibilities**

- Calculate, prepare and issue service charges, ground rents, major works charges and buildings insurance.

- Ensure accurate property records, accounts and billing information.

- Carry out statutory consultations in line with relevant legislation.

- Respond to leaseholder enquiries, complaints and disputes professionally.

- Monitor costs, maximise income and meet performance targets.

- Support resident engagement activities and work collaboratively with colleagues and partners.

**The Ideal Candidate Will Be**

- Experienced in housing management, leasehold services or a related field.

- Knowledgeable about leasehold legislation and service charge processes.

- Confident in handling complex enquiries and resolving problems effectively.

- Highly organised, numerate and competent in IT and administration.

- An excellent communicator with strong customer service skills.

- Able to manage deadlines, maintain confidentiality and work effectively with diverse residents.

In addition to a competitive salary of £45,650 - £50,860 per annum, you can look forward to an all-round package of life-improving benefits and offers – from interest-free season ticket and bicycle loans to discounts on health and wellbeing, arts and culture.

## Skills

### Required
- housing management
- leasehold services
- customer service
- administration
- numeracy

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/home-ownership-officer-114212?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)