# Embedded Security Operator

**Company**: Sibylline Ltd
**Location**: London, England
**Work arrangement**: onsite
**Job type**: full-time
**Category**: Physical Security
**Industry**: Security

**Apply**: https://jobs.smartrecruiters.com/SibyllineLtd/744000160712780-embedded-security-operator-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/embedded-security-operator-c487c52a-a2b/

## Description

We are looking for a Security Operator to join us in an embedded role to support the client’s 24/7 global security operations.

You will support 24/7 physical security operations through alarm monitoring, access control administration, CCTV operations, incident documentation, dispatch coordination, and customer support activities.

This role is ideal for candidates interested in building a career in physical security operations, emergency response coordination, and security technology management.

As a Security Operator, you will help ensure the safety and security of personnel, facilities, visitors, and operations.

This is an onsite role at the client’s London office.

**Responsibilities**

- Provide timely response to alarms, incidents, notifications, and requests for service.

- Monitor and manage access control, CCTV, alarm systems, and communications platforms.

- Perform badge creation, modification, deactivation, and access-management support.

- Receive, document, categorize, escalate, and close security incidents.

- Dispatch security personnel, facilities personnel, and emergency responders as required.

- Support emergency communications and incident notifications.

- Respond to Jira tickets, calls, emails, and other customer service requests.

- Maintain accurate records, reports, and audit trails.

- Participate in training, exercises, and continuous improvement initiatives.

**Requirements**

- Excellent customer service, communication, and multitasking skills.

- Ability to assess information, follow procedures, and make sound decisions.

- Basic understanding of security operations, dispatch, access control, or CCTV systems preferred.

- Comfortable operating in a fast-paced 24/7 environment.

- Knowledge of Microsoft Office and security technology platforms preferred.

- A current SIA CCTV (Public Space Surveillance) licence.

**Qualifications**

- 1-3 years of customer service, operations, security, emergency response, or related experience preferred.

- Experience with Lenel, Milestone, Everbridge, Jira, or similar platforms preferred.

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## Skills

### Required
- SIA CCTV (Public Space Surveillance) licence
- customer service
- communication
- multitasking
- security operations
- dispatch
- access control
- CCTV systems

### Nice to have
- Lenel
- Milestone
- Everbridge
- Jira
- Microsoft Office
- security technology platforms

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/SibyllineLtd/744000160712780-embedded-security-operator-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)