# Field Service Engineer

**Company**: Synopsys
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $124000-$187000
**Category**: Engineering
**Industry**: Technology
**Ticker**: SNPS
**Wikidata**: https://www.wikidata.org/wiki/Q2303478

**Apply**: https://careers.synopsys.com/job/sunnyvale/field-service-engineer/44408/102528535232?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c4606230-586

## Description

You will work as a Field Service Engineer at Synopsys, installing, configuring, and validating emulation and prototyping hardware at customer sites and internal labs. The role involves troubleshooting hardware, firmware, and integration issues, as well as collaborating with various teams to improve system reliability and product quality.

**Responsibilities**

- Install, configure, and validate Synopsys emulation and prototyping hardware at customer sites and internal labs, ensuring systems are deployment-ready and meet performance specs.

- Troubleshoot hardware, firmware, networking, and integration issues across boards, chassis, power distribution, and peripherals, performing root cause analysis and driving fixes to closure.

- Partner with Hardware Engineering, Manufacturing, and R&D teams to surface product issues, recommend design improvements, and help improve system reliability across the platform.

- Develop and execute validation procedures that confirm hardware quality, system integration, and readiness for production use before customer handoff.

- Document installation outcomes, failure modes, corrective actions, and deployment metrics to support continuous improvement and knowledge transfer across the team.

- Support manufacturing reviews and quality initiatives by feeding field data back into the product development cycle.

- Travel domestically and internationally approximately 70% of the time to support installations, upgrades, relocations, and escalations, often on short notice and with flexible scheduling.

**The Impact You Will Have**

- Ensure Synopsys emulation and prototyping systems deploy successfully and stay operational, directly affecting customer project timelines and verification schedules.

- Reduce repeat failures and improve product quality for future deployments through troubleshooting and root cause analysis.

- Build validation procedures that become the standard other engineers follow, raising the bar for deployment readiness across the organization.

- Shape hardware design decisions and improve system reliability at scale through feedback loops with Engineering and Manufacturing.

- Help customers get verification environments up and running faster so they can prove designs sooner and move toward tapeout with confidence.

- Build institutional knowledge through documentation and field insights, making the entire validation organization more effective.

**Requirements**

- Bachelor’s degree in Electrical Engineering, Computer Engineering or related field preferred, or equivalent hands-on technical experience.

- Experience with hardware installation, integration, or validation (lab, manufacturing, or field environment).

- Ability to troubleshoot across hardware, firmware, and system-level integration issues using logic analyzers, oscilloscopes, multimeters, or similar diagnostic tools.

- Comfort working with networking equipment, power systems, cabling, and rack-level infrastructure in a data center or lab setting.

- Willingness and ability to travel domestically and internationally up to 70% of the time, including extended onsite engagements and occasional weekend or evening work.

- Flexibility to work outside standard business hours during installations, customer cutovers, or critical escalations.

- Experience with emulation, prototyping, or FPGA-based verification platforms (strong plus).

**Benefits**

- Base salary range: $124,000 - $187,000

## Skills

### Required
- Electrical Engineering
- Computer Engineering
- hardware installation
- troubleshooting
- validation

### Nice to have
- emulation
- prototyping
- FPGA-based verification platforms

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Source: [Apply at careers.synopsys.com](https://careers.synopsys.com/job/sunnyvale/field-service-engineer/44408/102528535232?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)