# Patient Education Manager, Rare Hematology and Nephrology, So. California **Company**: US Commercial Patient Services and Strategy - Patient Engagement Management **Location**: Wilmington, Delaware, United States of America **Work arrangement**: onsite **Experience**: senior **Job type**: full-time **Salary**: $135,332 - $202,998 **Category**: Healthcare **Industry**: Pharmaceutical **Apply**: https://astrazeneca.eightfold.ai/careers/job/563877690373083?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_c3c55fa4-1c0 ## Description This role is responsible for engaging the patient community, conducting patient education programs, partnering with advocacy groups, and supporting infusion sites of care as the subject matter expert for REMS requirements as well as product and disease education. The Patient Education Manager will provide patients and caregivers disease state and product education, an overview on Alexion’s OneSource Programs throughout the patient journey. They will interact with patients/caregivers, nurses, pharmacists, ancillary staff, physicians, and advocacy/support groups to prevent and address non-clinical barriers to patient education and onboarding. Key responsibilities include: - Creating and managing regional patient engagement plans including patient educational events, community engagements, and face-to-face patient interactions - Delivering in-depth disease state and product education to inform and empower patients/caregivers as they navigate their rare disease journey - Developing and executing comprehensive patient programming strategies that prioritize patient needs - Sharing materials on the disease, diagnosis, and treatment support with patients as needed - Educating prescribed patients and their caregivers regarding how to prepare for and what to expect during the infusion process for Alexion products, in accordance with product label utilizing Alexion approved resources - Capturing and reporting local business insights to enhance strategic plans and improve patient experience - Setting up and participating in events and educational initiatives for patients and caregivers on behalf of Alexion per approved policy - Building the rare disease network/relationships through local advocacy groups, rare disease related events, and attending patient events - Partnering with Alexion Patient Advocacy Team to drive engagement and partnership Health Care Org Site of Care Education (including infusion sites) & REMS Support (60%): - Executing field visits at infusion centers and focused HCOs to provide in-depth education and training on dosing and administration of Alexion products, disease state, and REMS requirements/procedures, and provide ongoing support - Supporting ongoing REMS certifications of infusion sites of care - Collaborating with non-prescribing health care staff at infusion sites to ensure understanding and compliance with REMS components, including importance of vaccination data and following REMS processes - Maintaining accurate and detailed records of field activities, including interactions with non-prescribing healthcare providers and sites of care, to ensure compliance with regulatory standards Experience Level: senior Employment Type: full-time Workplace Type: onsite Category: Healthcare Industry: Pharmaceutical Salary Range: $135,332 - $202,998 Salary Min: 135332 Salary Max: 202998 Salary Currency: USD Salary Period: year Required Skills: patient education, rare disease, infusion therapy, REMS, patient advocacy, healthcare education Preferred Skills: bi-lingual proficiency in Spanish language, experience educating and supporting patients/caregivers, strong organizational skills and ability to adapt to change and react constructively in a high-energy and fast-paced environment ## Skills ### Required - patient education - rare disease - infusion therapy - REMS - patient advocacy - healthcare education ### Nice to have - bi-lingual proficiency in Spanish language - experience educating and supporting patients/caregivers - strong organizational skills and ability to adapt to change and react constructively in a high-energy and fast-paced environment --- Source: [Apply at astrazeneca.eightfold.ai](https://astrazeneca.eightfold.ai/careers/job/563877690373083?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)