# Supply Chain: Logistics Partner Onboarding Functional Analyst **Company**: Hewlett Packard Enterprise **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Logistics & Supply Chain **Industry**: Technology **Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bengaluru-Karntaka-India/Supply-Chain--Logistics-Partner-Onboarding-Functional-Analyst_1212296-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_c3227789-a41 ## Description Hewlett Packard Enterprise is seeking a Supply Chain: Logistics Partner Onboarding Functional Analyst to join their team. The successful candidate will be part of a fast-moving, multi-year transformation program that aims to unify quoting, ordering, and fulfillment across the combined HPE and Juniper networking portfolios onto a single platform. The Logistics Partner Onboarding Functional Analyst will support logistics partner onboarding across HPE's spares supply chain network and help implement scalable RMA and reverse logistics processes. Key responsibilities include: - Executing partner onboarding activities in alignment with HPE processes, quality standards, and program governance expectations - Enabling seamless B2B transactions using Rosetta Net and other industry integration protocols - Supporting RMA, customer returns, spares movement, and reverse logistics process implementation across global operations - Applying AI-driven and automation-enabled tools to improve data quality, process efficiency, partner readiness, and operational visibility - Lead functional design for RMA, customer returns, advanced replacement, depot repair, exchange, refurbishment, scrap, warranty/non-warranty return flows, and reverse logistics processes across high-tech products and services - Execute onboarding activities for manufacturing partners, following HPE's established onboarding procedures and quality standards - Partner with business process owners to document current-state and future-state process flows, business rules, exception handling, controls, and operational KPIs for returns and repair execution - Translate business requirements into functional specifications, integration requirements, process maps, user stories, configuration inputs, test scenarios, and cutover readiness artifacts - Drive functional alignment across SAP S/4HANA logistics, service management, order management, inventory, procurement, warehouse, transportation, finance, and partner integration touchpoints - Support logistics partner onboarding, including requirements gathering, message mapping, partner validation, test planning, defect triage, deployment readiness, and hyper care support - Define and validate B2B integration flows with logistics partners, repair partners, and fulfillment providers using Rosetta Net standards and enterprise EDI/API integration patterns - Provide subject matter expertise for Rosetta Net partner interface scenarios such as order/status exchange, shipment and delivery updates, inventory visibility, returns authorization, repair status, and exception handling - Collaborate with enterprise architects, integration developers, QA teams, data migration teams, security, compliance, and operations teams to ensure scalable, secure, and supportable partner integrations - Develop and execute functional test strategy for SIT, UAT, end-to-end scenario testing, partner connectivity testing, regression testing, and business readiness validation - Analyze defects and operational issues across process, data, integration, and partner layers; coordinate resolution with cross-functional teams and communicate impacts clearly - Create training materials, process documentation, runbooks, standard operating procedures, and transition artifacts for business users and support teams - Support program governance by preparing status updates, risks, assumptions, decisions, dependencies, and mitigation plans for workstream leadership The ideal candidate will have: - Bachelor's degree in supply chain, Information Systems, Engineering, Business, or a related field; advanced degree or relevant professional certifications preferred - Minimum 10 years of experience in reverse logistics, RMA, repair, logistics partner integration, or enterprise transformation roles in the high-tech industry - Proven experience as a Functional Analyst, Business Process Lead, Product Owner, Solution Consultant or a similar role in large-scale ERP, SAP S/4HANA, supply chain transformation programs - Hands-on experience defining and implementing RMA, customer returns, depot repair, warranty exchange, spares logistics, or reverse logistics processes for global operations - Extensive experience with B2B integration between enterprise platforms and logistics partners, repair partners, 3PLs, carriers, contract manufacturers, or fulfillment providers - Strong working knowledge of Rosetta Net standards and partner onboarding lifecycle, including business process alignment, message mapping, connectivity testing, partner certification, and production support - Expert-level understanding of RMA and reverse logistics processes in the high-tech vertical, including return authorization, receiving, inspection, triage, repair routing, refurbishment, replacement, stock disposition, and customer communications - Strong understanding of SAP supply chain and logistics functional areas, including sales order integration, delivery, inventory, warehouse, procurement, transportation, service, and finance integration touchpoints - Deep knowledge of B2B logistics partner onboarding, including interface design, RosettaNet PIP concepts, EDI/API patterns, canonical mapping, acknowledgements, error handling, monitoring, and reconciliation - Ability to facilitate workshops with business stakeholders, IT architects, integration teams, logistics partners, and support organizations to drive decisions and closure - Strong analytical and problem-solving skills, with the ability to break down complex process and integration issues into clear actions and ownership - Excellent written and verbal communication skills, with the ability to create executive-ready summaries, detailed functional documentation, and clear operational handoff materials - Demonstrated ability to operate in ambiguity, manage competing priorities, identify risks early, and drive outcomes in a fast-paced transformation program - Familiarity with testing tools, defect management, process modeling, data migration validation, integration monitoring, and production support transition practices HPE offers a comprehensive suite of benefits that supports the physical, financial, and emotional wellbeing of their team members and their loved ones. ## Skills ### Required - SAP S/4HANA - Rosetta Net - B2B integration - reverse logistics - RMA - supply chain transformation ### Nice to have - SAP supply chain and logistics - EDI/API integration patterns - canonical mapping - acknowledgements - error handling - monitoring - reconciliation --- Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bengaluru-Karntaka-India/Supply-Chain--Logistics-Partner-Onboarding-Functional-Analyst_1212296-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)