# Senior Content Designer

**Company**: Dropbox
**Location**: Remote - US: Select locations
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $143,800-$194,600 USD (US Zone 2), $127,800-$173,000 USD (US Zone 3)
**Category**: Design
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/dropbox/jobs/7712835
**Canonical**: https://yubhub.co/jobs/job_c2e4b402-b6a

## Description

We're looking for a senior content designer to help define the future of communication in Dropbox. This role goes beyond UX writing: You'll shape how humans and AI interact across the product.

You'll drive content strategy, UX writing, and language systems for core Dropbox experiences, including AI-powered features used by millions of people every day. Embedded within the Core Design team, you'll work closely with product designers, product managers, engineers, and researchers.

Responsibilities:

- Define how Dropbox communicates across human- and AI-generated experiences, setting the standard for clarity, tone, and trust

- Design prompt frameworks, response patterns, and interaction models that power AI features

- Build reusable language systems and content architecture that support high-quality content at scale

- Establish content governance for AI-generated experiences to ensure consistency, accuracy, and privacy

- Partner with product design to shape mental models, flows, and information architecture

- Use data, research, and experimentation to continuously improve content performance and system outputs

- Collaborate closely with designers, engineers, product managers, researchers, and product marketing managers

- Raise the bar for content design by contributing to team-wide systems, critiques, and craft evolution

Requirements:

- 7+ years of experience in content design or UX writing

- Experience working on or adjacent to AI-powered, automated, or conversational interfaces (i.e., prompts, generated content, assistants)

- Strong systems thinking: experience creating scalable frameworks like structured content, or design systems

- Ability to translate complex technical concepts into clear, human-centered communication

- Experience influencing product direction and collaborating deeply with design, product, and engineering partners

- Demonstrated ability to prioritize high-impact work in ambiguous, fast-evolving spaces

- A portfolio of work that shows both craft and systems thinking (please include this with your application)

Preferred Qualifications:

- Experience defining or scaling language systems for large, complex products

- Experience designing for AI interaction models (i.e., assistants or generative interfaces)

- Experience with content automation, structured content, or programmatic content generation

- Experience establishing governance models or quality frameworks for content at scale

- Strong track record of driving measurable impact through content design

Compensation:

US Zone 2: $143,800-$194,600 USD US Zone 3: $127,800-$173,000 USD

## Skills

### Required
- content design
- UX writing
- AI-powered interfaces
- structured content
- design systems

### Nice to have
- language systems
- content automation
- programmatic content generation
- governance models
- quality frameworks
