# Lead Director of Distribution Center Operations **Company**: CVS Health **Location**: North Smithfield, RI **Work arrangement**: onsite **Experience**: senior **Job type**: full-time **Salary**: $100,000.00 - $231,540.00 **Category**: Logistics & Supply Chain **Industry**: Healthcare **Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/RI---North-Smithfield/Lead-Director--Distribution-Center-Operations--RI-_R1090676?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_c298c8ea-792 ## Description We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do. The Lead Director of Distribution Center Operations is responsible for the overall performance of an assigned distribution center building(s). This role will own the strategy to create and maintain a first-class employee experience with a focus on talent development, employee engagement, staffing and retention, and learning and training. The role will also create and lead the facility strategy around operational activities to achieve profit and expense goals, provide the highest possible service to the market customer base, ensure compliance with corporate policies and government regulations, and provide a work-environment conducive to superior productivity, safety, and quality. **Responsibilities** - Operational Execution: - Full P&L responsibility for DC of oversight. - Ensure timely, secure, accurate deliveries of DC products/services through optimum deployment of courier/delivery resources within expense/profit target parameters in all market and labor conditions. - Coordinate with suppliers and vendors to negotiate contracts and conditions, optimize production operations, optimize shipment operations, and resolve distribution delays while remaining in the expense target parameters. - Partner with HR support resources to achieve staffing targets through creative recruiting methods. - Create & maintain strong relationships with field store partners, corporate partners, asset protection, and transportation to bridge service gaps and resolve concerns. - Achieve all DC productivity, key performance and quality metrics, partnering closely with all supply chain teams/support partners to drive continuous improvement. - The Colleague Experience: - Ensure appropriate floor presence, engaging with colleagues and front-line leaders to stay abreast of feedback and concerns. - Ensure strong communication channels throughout all levels of leadership and colleagues within the DC. - Partner with HRBP to drive a colleague engagement strategy for the total DC. - Create an “always on” engagement mindset within team continually asking how we are acting on colleague feedback throughout the year. - Take ownership for succession planning, talent management processes to grow, develop, and retain talent. - Strategic Planning: - Develop and execute a comprehensive short and long-term strategy for the assigned DC with at least 200 site colleagues. - Assign appropriate timelines and accountabilities for items, empowering the team to drive action steps to completion. - Leverage thought partners as needed to create and revisit the strategy. - Navigate ambiguity and change to achieve goals despite potential obstacles. - Talent Development: - Develop the capabilities of direct reports to take on progressively higher levels of responsibility. - Partner with HRBP to develop a comprehensive talent strategy for the DC. - Develop robust, diverse talent pools and succession plans. - Continuous Improvement & Change Management: - Continuously look for opportunities both in own DC and the network to drive efficiency and the colleague experience. - Fully embrace organizational improvement initiatives, acting as a change agent with one's own team and peers. - Leverage a results-oriented mindset, using metrics to monitor improvements. **Requirements** - 5+ years of experience in managerial/leadership positions - 5+ years of experience in retail or distribution/warehousing. **Preferred Qualifications** - Functional experience with Warehouse Management System (WMS) - 2+ years implementing LEAN principles and 5S - Experience leading safety programs and OSHA health & safety regulations. - Experience developing talent at multiple levels. - Regular and reliable attendance. - Experience with Microsoft Word, Excel, Access, PowerPoint, and other distribution center reporting tools. - Ability to think and act strategically. - Experience managing federal and state laws to ensure compliance in the operation. - Frequent standing, walking, and climbing stairs. - Excellent written and verbal communication skills. - Excellent time management. - Able to drive significant, strategic projects to completion independently. - Ability to partner with all levels of management in a cross-functional in a matrix team environment. - Experience with financial analysis and budget preparations - Adept at execution and delivery (planning, delivering, and supporting) skills. - Adept at business intelligence - Adept at collaboration and teamwork - Mastery of problem solving and decision-making skills - Mastery of growth mindset (agility and developing yourself and others) skills **Pay Range** $100,000.00 - $231,540.00 **Benefits** This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. ## Skills ### Required - Warehouse Management System (WMS) - LEAN principles - 5S - OSHA health & safety regulations - Microsoft Word - Excel - Access - PowerPoint ### Nice to have - Financial analysis - Budget preparations - Business intelligence - Collaboration and teamwork - Problem solving - Decision-making - Growth mindset --- Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/RI---North-Smithfield/Lead-Director--Distribution-Center-Operations--RI-_R1090676?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)