# Senior Product Manager, Agent Identity Management

**Company**: Pindrop
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $150,000 - $190,000 USD
**Category**: Product Management
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/pindropsecurity/jobs/8301450?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c280dec1-c49

## Description

Pindrop is looking for a Senior Product Manager, Agent Identity Management to take primary ownership of an emerging product area-from customer validation and product strategy to MVP execution, customer adoption, and commercialization.

The Senior Product Manager will work autonomously with Research, Engineering, Security, Design, and go-to-market teams, making informed technical and commercial trade-offs while building a scalable enterprise offering.

Key responsibilities:

- Own the product vision and roadmap for agent identity management

- Lead customer discovery with enterprises, contact center leaders, security and identity teams, and agent ecosystem partners

- Define end-to-end experiences for agent registration or discovery, verified agent claims, delegated user or business authority, risk-based step-up, policy integration, and evidence-rich audit trails

- Partner with Research, Engineering, and Security to evaluate technical approaches

- Drive early-access programs, prototypes, and customer pilots

- Work with adjacent Pindrop product teams to connect agent identity capabilities with deepfake detection, authentication, risk intelligence, and real-time policy/orchestration workflows

- Shape integrations and ecosystem strategy across enterprise contact center platforms, agent providers, and identity infrastructure

- Own measurable product and commercial outcomes

Requirements:

- 5–7+ years of product management experience in B2B SaaS, platform, cybersecurity, or related technical products

- Proven ability to lead customer discovery, define MVPs, drive cross-functional delivery, and translate ambiguous enterprise problems into product strategy, launches, and measurable adoption

- Strong technical fluency with APIs, distributed or real-time systems, authentication and authorization concepts, integration architecture, and security/privacy trade-offs

- Strong analytical and commercial judgment

Nice-to-haves:

- Experience in identity and access management (IAM/CIAM), biometric or step-up authentication, delegated authorization, OAuth/OIDC, PKI, verifiable credentials, or non-human identities

- Experience with AI agents, agent frameworks, agent-to-enterprise interactions, or emerging agent identity and trust standards

- Background in contact centers, real-time voice/video communications, fraud detection, biometrics, or high-assurance identity verification

What Pindrop offers:

- Competitive compensation package, including RSUs (Restricted Stock Units) for all employees

- Remote-first environment

- Unlimited Paid Time Off (PTO)

- Generous health and welfare plans

- Best-in-class Health Savings Account (HSA) employer contribution

- Low-cost vision and dental plans

- Paid Parental Leave

- One year of diaper delivery for new additions to the family

- Recurring monthly phone and internet allowance

- Enhanced fertility and GLP-1 benefits

- Annual Learning & Development stipend

## Skills

### Required
- product management
- B2B SaaS
- platform
- cybersecurity
- APIs
- distributed systems
- authentication
- authorization
- integration architecture
- security/privacy trade-offs
- analytical judgment
- commercial judgment

### Nice to have
- identity and access management
- biometric authentication
- delegated authorization
- OAuth/OIDC
- PKI
- verifiable credentials
- non-human identities
- AI agents
- agent frameworks
- agent-to-enterprise interactions
- emerging agent identity and trust standards
- contact centers
- real-time voice/video communications
- fraud detection
- biometrics
- high-assurance identity verification

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/pindropsecurity/jobs/8301450?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)