# Videogames Customer Service Representative (Only WRITTEN SUPPORT)

**Company**: Keywords Studios
**Location**: Mexico City
**Work arrangement**: remote
**Job type**: full-time
**Salary**: $10,500
**Category**: Customer Service
**Industry**: Other
**Wikidata**: https://www.wikidata.org/wiki/Q64141679

**Apply**: https://jobs.workable.com/view/arGoKQDo3q53Grdah28T7D/remote-videogames-customer-service-representative-(only-written-support)-in-mexico-city-at-keywords-studios?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c25026a5-16d

## Description

Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.

Player Support communicates with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).

## Requirements

- Strong written and verbal communication skills in English and Spanish.

- Ability to multi-task.

- Ability to easily adapt in a constant evolution environment

- Excellent customer service skills

- Ability to actively listen to instructions and execute tasks communicated.

- Full-time availability

- High School Diploma preferred but not required.

- Living in Mexico City or Estado de Mexico.

## Benefits

- Salary: $10,500 gross (before taxes)

- Law Benefits.

- 2 days off.

- Career path.

After 3 months:

Medical expenses insurance.

Saving funds.

Grocery tickets ($1,200)

## Skills

### Required
- English
- Spanish
- customer service
- written communication
- verbal communication
- multi-tasking
- adaptability

### Nice to have
- High School Diploma

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/arGoKQDo3q53Grdah28T7D/remote-videogames-customer-service-representative-(only-written-support)-in-mexico-city-at-keywords-studios?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)