# Patient Access Representative

**Company**: PT Solutions Physical Therapy
**Location**: Atlanta, GA
**Work arrangement**: remote
**Job type**: full-time
**Salary**: $19-$20/hr
**Category**: Front Office Support
**Industry**: Healthcare

**Apply**: https://www.joinptsolutions.com/us/en/job/PSZPSFUS17818EXTERNALENUS/Patient-Access-Representative?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c22d7723-48c

## Description

We are seeking a Patient Access Representative to join our team in Atlanta, Georgia. As a Patient Access Representative, you will play a vital role in delivering an exceptional patient experience by coordinating referrals and scheduling across a group of clinics within a regional support model.

**Responsibilities:**

- Schedule patient appointments across clinics based on provider availability, patient needs, and location.

- Manage referrals end-to-end, ensuring accurate patient, insurance, and documentation details.

- Communicate proactively with patients and teams about scheduling updates, cancellations, and missing information.

- Deliver a high-quality, patient-first experience while assisting with questions and providing support.

- Accurately document scheduling activity and coordinate with internal teams to resolve issues.

- Ensure compliance with HIPAA, insurance workflows, and documentation standards.

- Collaborate with clinic and regional teams while contributing ideas to improve processes and patient access.

**Requirements:**

- High school or GED diploma required.

- 1-2 years of experience in healthcare scheduling, patient access, or customer service preferred.

- Experience using EMR systems and scheduling platforms strongly preferred.

- Strong communication, collaboration, and customer service skills.

- Ability to multitask and prioritize effectively in a fast-paced environment.

- High level of accuracy and attention to detail.

- Strong problem-solving and adaptability skills.

- Proficiency in Microsoft Office and comfort using EMR and scheduling platforms.

- Professional, empathetic, and patient-centered approach.

**What We Offer:**

- Competitive compensation with ability to earn performance-based incentives ($19-$20/hr plus monthly incentive).

- Professional development through strategic internal platforms.

- Opportunity for career progression with a nationwide physical therapy practice.

- Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws).

- Reimbursement for endurance race entry fees.

## Skills

### Required
- Microsoft Office
- EMR systems
- scheduling platforms
- communication
- collaboration
- customer service

### Nice to have
- healthcare scheduling
- patient access

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Source: [Apply at joinptsolutions.com](https://www.joinptsolutions.com/us/en/job/PSZPSFUS17818EXTERNALENUS/Patient-Access-Representative?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)