# Front of House Leader

**Company**: Pret
**Location**: Bristol, Baldwin Street
**Job type**: full-time
**Salary**: £14.10
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://pret.wd3.myworkdayjobs.com/en-US/PretCareers/job/Bristol-Baldwin-Street/Front-of-House-Leader_JR684?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c1f0d3a8-48d

## Description

We are seeking a Front of House Leader to join our team at Pret. As a leader, inspirer, and driver of their team, the Front of House Leader is our in-shop champion, coaching and mentoring their team members. They are responsible for maintaining high standards, protecting profit, and ensuring customers are happy.

Responsibilities:

- Be kind, honest, and generous, bringing genuine warmth and authenticity to work every day

- Share our passion for exceptional customer service

- Spread joy every day through small acts of kindness

- Lead with purpose, driving team performance, protecting profit, and maintaining high standards

Requirements:

- Experience leading a team and driving performance

- Passion for exceptional customer service

- Ability to work in a fast-paced environment

Benefits:

- Base pay rate: £14.10 per hour

- Additional £1.25 per hour Mystery Shopper bonus once training is complete

- Earn an extra £5 per hour for shifts started between 3-5am

- 28 days annual leave (pro-rata if part-time)

- Pension scheme

- Healthcare cash plan

- Free food and drink while working

- Club Pret Membership for 50% off food and 5 free Barista-made drinks a day

- Loyalty award after 5, 10, 15, 20 years' service

- Regular rewards and recognition

- Access to marketplace discounts

- Comfy free shoes to wear on shift

Our Values:

- Happy Teams, Happy Customers

- Amazing Standards Every Day

- Never Standing Still

- Doing The Right Thing

The Pret interview journey:

- Step one: apply

- Initial phone screening

- 60-minute shop-based interview with the General Manager and team

## Skills

### Required
- Leadership
- Customer Service
- Team Management

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Source: [Apply at pret.wd3.myworkdayjobs.com](https://pret.wd3.myworkdayjobs.com/en-US/PretCareers/job/Bristol-Baldwin-Street/Front-of-House-Leader_JR684?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)