# Assistant Manager, Merchant Sales (F&B)

**Company**: Grab
**Location**: Singapore
**Work arrangement**: onsite
**Experience**: executive
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Grab/744000152076389-assistant-manager-merchant-sales-f-b-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c15dc8a9-f89

## Description

We are looking for an experienced Assistant Manager, Merchant Sales to acquire and grow high-potential restaurant partnerships across Singapore.

As an Assistant Manager, Merchant Sales, you will help restaurants adopt Grab's suite of business solutions designed to increase revenue, improve customer engagement, and streamline daily operations.

The Critical Tasks You Will Perform:

- Identify, qualify, and acquire high-potential restaurant partners through cold calling, networking, referrals, field prospecting, and face-to-face meetings

- Own the end-to-end sales cycle, including discovery, solution design, proposal development, negotiation, contracting, and onboarding handover

- Build and manage a healthy pipeline of sales opportunities with disciplined CRM management, clear prioritisation, and accurate forecasting

- Diagnose merchants' business challenges, commercial priorities, and operational needs, and recommend a tailored mix of Grab solutions to support sustainable growth

- Develop compelling business cases and commercial proposals using merchant performance, market insights, and unit economics

- Lead complex sales presentations, negotiations, and contract discussions with business owners and senior decision-makers

- Balance merchant needs with Grab's commercial objectives when structuring terms and closing agreements

- Build trusted, long-term relationships with merchants and identify future growth opportunities across Grab's ecosystem

- Work closely with Operations, Marketing, Account Management, Finance, and other cross-functional teams to remove barriers and ensure successful onboarding and adoption

- Share market intelligence, merchant feedback, and competitive insights to inform sales priorities and business decisions

- Contribute sales expertise, effective practices, and informal coaching to strengthen team capability, sales processes, and overall business performance

QUALIFICATIONS: What You'll Need:

- At least 5 years of experience in B2B sales, business development, merchant acquisition, or other client-facing commercial roles; experience in F&B, food delivery, payments, SaaS, e-commerce, or merchant technology is an advantage

- A strong track record of meeting or exceeding acquisition, revenue, and pipeline targets

- Proven expertise in consultative selling, new-business hunting, pipeline management, and accurate sales forecasting

- Experience independently managing complex or higher-value sales cycles and negotiating commercial terms with senior decision-makers

- Strong business acumen and the ability to translate merchant needs, operational realities, and data into practical commercial recommendations

- Excellent communication, presentation, and relationship-building skills, with the confidence to influence business owners and senior stakeholders

- Sound judgement, resilience, and a high degree of ownership in a fast-paced, target-driven environment

- Ability to collaborate effectively across functions while independently driving opportunities to completion

- Experience working with multi-outlet restaurant groups or strategic merchants is an advantage

Life at Grab:

- Term Life Insurance and comprehensive Medical Insurance

- GrabFlex, a benefits package that suits your needs and aspirations

- Parental and Birthday leave, and Love-all-Serve-all (LASA) volunteering leave

- Confidential Grabber Assistance Programme

- FlexWork arrangements such as differentiated hours

## Skills

### Required
- B2B sales
- business development
- merchant acquisition
- consultative selling
- pipeline management
- sales forecasting

### Nice to have
- F&B
- food delivery
- payments
- SaaS
- e-commerce
- merchant technology

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Grab/744000152076389-assistant-manager-merchant-sales-f-b-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
