# Client Implementation Lead (cash management)

**Company**: Royal Bank of Canada (RBC)
**Location**: Montréal, BUR 300:MONTRÉAL
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/2001-AV-MCGILL-COLLEGE-BUR-300MONTRAL/Client-Implementation-Lead_R-0000191919?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c14b9bb5-b9f

## Description

The Client Implementation Lead (cash management) role is your opportunity to become a critical member of the Implementation team, where you’ll drive exceptional client experiences for businesses.

Your primary focus will be leading commercial and corporate clients through the end-to-end implementation and integration process, ensuring seamless delivery of tailored solutions for most cash management products.

**Responsibilities**

- Lead multiple product implementation cases at a time, ensuring client’s onboarding and implementation plans progress in accordance with established expectations

- Effectively engage partners for critical activities in support of the implementation process

- Work in collaboration with a broader Implementation and Integration Team in Commercial Banking to identify, plan & deliver an exceptional implementation plan for clients and prospects based on strong knowledge of client’s operational requirements

- Ensure clients have clarity and confidence in their products, services and available support and facilitate a seamless transition to servicing partners upon completing implementation

- Develop a deep understanding of cash management products with an understanding of how each product can enable businesses to meet their specific needs.

- Analyze client’s product requirements to understand their unique needs to develop and execute a tailored implementation plan.

**Requirements**

- Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs.

- Minimum 3-5 years of demonstrated excellence in a financial service role that involved client interactions focused on cash management product implementation and/or advisory.

- Strong critical thinking, communication, and collaboration skills.

- Demonstrated proficiency in business acumen and ability to provide meaningful advice

- Proven track record of delivering an exceptional client experience.

- Experience with emerging communications and technology (i.e., web-based meetings, social media, digital banking, and mobile applications).

**Nice-to-have**

- Post-secondary education at college or university level in business administration or financial management preferred e.g., BBA, B. of Commerce or equivalent work experience.

**Benefits**

- Ability to make a difference and lasting impact

- Work in a dynamic, collaborative, progressive, and high-performing team

- Opportunities to do challenging work

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## Skills

### Required
- Commercial Banking
- French
- Project Management
- Treasury Cash Management
- Critical Thinking
- Communication
- Collaboration

### Nice to have
- Post-secondary education in Business Administration or Financial Management

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Source: [Apply at rbc.wd3.myworkdayjobs.com](https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/2001-AV-MCGILL-COLLEGE-BUR-300MONTRAL/Client-Implementation-Lead_R-0000191919?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)