# Sales Operations Manager

**Company**: CVS Health
**Location**: Field, Florida
**Experience**: senior
**Job type**: full-time
**Salary**: $75,500.00 - $158,304.00
**Category**: Sales
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/Field-Florida/Senior-Manager---Sales_R1087302-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c12fa5e4-d32

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do.

**Position Summary** Provides strategic leadership and oversees sales operations in Western Florida by setting sales targets and goals, developing sales strategies and plans, managing a sales team, monitoring sales performance, building and maintaining customer relationships, and collaborating with other departments to drive revenue growth.

Applies leadership skills, market knowledge, and sales expertise to motivate and guide their team, optimize sales processes, and achieve sales objectives.

Executes retention and grow the book strategy for a book of business to include discussions on service levels and expectations, process improvements, operation of benefit plans, identification of gaps in service levels, and determination of root causes and solution development.

Provides oversight, training, and direction to the account team; plans, staffs, and organizes timely coordination of goals and projects; provides appropriate and effective training programs and materials for all sales departments.

Ensures consistent service to constituents by monitoring performance measures and allocating staff resources to meet service expectations.

Attracts, selects, and retains high-caliber, diverse talent. Develops, motivates, evaluates, and coaches staff on work procedures, renewal processes, proper call handling, and teamwork to deliver excellent constituent service.

Continually looks for opportunities to increase customer/broker satisfaction and team efficiency.

Assists with the organization of all activities related to product training and development seminars involving department staff in all locations; performs ongoing monitoring to ensure the desired results are attained.

Required to communicate with internal and external parties telephonically and/or in person. May require travel to offsite locations for in-person meetings.

**Required Qualifications** 7-10 years Medicare sales and/or account management experience.

Must live in Northwestern Florida.

Current health Florida Sales License.

**Education** Bachelor's Degree or equivalent work experience.

**Anticipated Weekly Hours** 40.

**Time Type** Full time.

**Pay Range** $75,500.00 - $158,304.00.

**Benefits** This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

## Skills

### Required
- Medicare sales
- account management
- sales operations
- leadership

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/Field-Florida/Senior-Manager---Sales_R1087302-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)