# Customer Success

**Company**: Salesforce
**Experience**: senior
**Job type**: full-time
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Taiwan---Remote/Salesforce---Salesforce-Architect-_JR333502?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c10b706c-fcb

## Description

We are seeking a Customer Success professional to help clients achieve digital transformation and optimize business processes using Salesforce.

As a Customer Success representative, you will lead clients through the entire process of strategic planning, solution implementation, and ongoing optimization.

Key responsibilities include:

- Strategic planning and change design: Develop overall transformation vision and roadmap for clients.

- Project execution and support: Provide support and execution expertise throughout the project lifecycle.

- Governance and optimization: Establish governance mechanisms and optimize solutions for clients.

Requirements:

- 7+ years of experience in strategy, change design, project execution, or governance.

- 3+ years of team leadership or project management experience.

- Excellent communication and collaboration skills.

- Ability to understand business needs, Salesforce technology, and project methodologies.

- Willingness to learn new technologies and utilize AI tools.

Preferred qualifications:

- Experience with AI, data applications, and data governance.

- Global project execution experience.

- Salesforce certifications.

Benefits:

- Opportunities for career growth and development.

- Collaborative and dynamic work environment.

- Recognition and rewards for outstanding performance.

## Skills

### Required
- Salesforce
- project management
- strategic planning
- change management
- communication
- collaboration

### Nice to have
- AI
- data applications
- data governance
- global project execution
- Salesforce certifications

---

Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Taiwan---Remote/Salesforce---Salesforce-Architect-_JR333502?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)