# Consultant, Client Success

**Company**: Visa
**Location**: Warsaw, Poland
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: zł164,150 - zł269,675
**Category**: Consulting
**Industry**: Finance

**Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/PL---Warsaw-Poland/Client-Success-Consultant_REF089687W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/consultant-client-success-c0fcffd4-320/

## Description

We are seeking a Consultant, Client Success to join our team in Warsaw. As a Consultant, Client Success, you will be an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients' business.

The estimated salary range for a new hire into this position is zł164,150 - zł269,675 which may include potential sales incentive payments (if applicable).

Responsibilities include:

- Supporting and overseeing the implementation of new Visa products

- Ensuring Client operational goals and success metrics are understood

- Building and sustaining a client advocate status with key client stakeholders

- Participating in the design and delivery of initiatives to improve client adoption of products

- Staying current with the latest payment processing trends, Visa solutions and technologies

- Establishing working relationships with Client Services and other cross-functional subject matter experts

- Supporting development of client education and training materials

- Supporting and/or leading periodic operational reviews with clients and Visa stakeholders

- Acting as the escalation point for managing significant issues and major incident/crisis responses

- Proactively identifying and driving opportunities to optimize client performance

Qualifications:

- Analytical skills to prepare and summarize data into business solutions

- Ability to communicate complex technical terms and/or processes in business language

- Self-starter able to achieve results as part of an effective team

- Experience using standard Microsoft Office tools

- Experience representing technical and/or business issues and solutions to influence audiences

- Knowledge of the payment industry

- Certifications or qualifications in Client/Customer Success, project management or related areas

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Analytical skills
- Communication skills
- Project management
- Microsoft Office tools
- Payment industry knowledge

### Nice to have
- Client/Customer Success certifications
- Project planning and management experience

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Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/PL---Warsaw-Poland/Client-Success-Consultant_REF089687W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)